Previous job - Science Technical Service Specialist - Alinity Jobs

Covering the following locations: Birmingham, Cambridge, Derby, Leicester, Leeds, Manchester, Nottingham, Oxford, Sheffield, York

An exciting position has arisen to work for a global leader in diagnostics and health, that has consistently delivered growth. Due to expansion this company are looking for an additional engineer to join their team to offer high class customer support to the UK. Due to the launch of a new product this position will be focussed on installations for the first 12-18 months before reverting to servicing and maintenance work.

During this initial period the work will be across the UK so you have to be happy to travel, ideally you will be located in the centre of the country with good access to motorways, someone situated between London / M4 and the M62 corridor would be ideal.

Field Service Engineer - Laboratory Diagnostics

Reporting to the Service Manager overall responsibility is to deliver excellent customer service to NHS laboratories during the installation of their flagship equipment.

After reverting back to a service role you will be responsible for inventory management for their range leading immunoassay and clinical chemistry systems. Day to day this involves providing first and second line service, planned maintenance, site inspections, new installations, deinstallations and qualifications. Assist the sales team by spotting opportunities and helping with contract renewals. You will be measured against customers satisfaction scores and retention rates so an customer focussed attitude is essential.

You will be ensured a smooth transition with their comprehensive on boarding program, with a customised plan created by your manager to ensure you are up to speed and have the support you need. You will have access to a range of classroom and online learning courses for your career development and gaining other experience and skills.

Previous field service experience within the diagnostic market
HNC or above in an engineering, medical or technical discipline
Strong customer focus and desire to provide the best after sales support.

Salary is negotiable dependant on experience and includes excellent bonus, company car, health insurance, life insurance, pension and further flexible benefits

Why should you apply
- Leading company within the industry
- Ongoing R&D and new products to be trained on
- Opportunities for professional development, within your role or this global organisation.

Please login or register now for full details of this job.

* Salary Guide
UK Wide (Central location in UK preferred)
Job Ref: 64189

Philip Chafer

Engineering Recruiter +44 1494 818 043

Albert Baines

Engineering Recruiter +44 1494 818 008

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.