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Clinical Diagnostics, IVD, Hospitals

Covering the following locations: Birmingham, Bath, Brighton, Bristol, Belfast, Cambridge, Cardiff, Derby, Edinburgh, Glasgow, Guildford, Liverpool, Leicester, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Oxford, Portsmouth, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York

An exciting opportunity working with a market leader within transplantation seeking candidates with strong expertise within transplantation and molecular biology!

About the position:
Reporting to the Sales Manager UK & Ireland, the Technical Sales Specialist Transplant role will be to primarily support the sales and the Technical Services activities of the Transplant Diagnostic, stem cell and DNA/ RNA isolation products/technologies within the assigned territory, maximizing sales revenues through existing relationship as well as developing new customer relationships. Ensure consistent, profitable growth in sales revenues through strategic planning (product promotion, placement, pricing). Work closely with all members of the UK team (and other European or global resources as needed) to develop and execute account-specific strategies. Identifies objectives, strategies and action plans to improve short and long-term sales and increase customers' satisfaction.

Duties & Responsibilities:

Responsible for the commercial results in the assigned territory (responsibility for minimum yearly revenues and profitability agreed with the Sales Manager, UK & Ireland as well as price and discounting strategies)
Serve as a first-line source of technical information and support; work with UK Technical Services team and Sr. Director, International Commercial Scientific Affairs for escalations
Contribute to strategic direction on how to reach/exceed both short-term and long-term goals
Collect, analyse market feedback and transfer to relevant parts of the organization (marketing, R&D, etc.)
Ensure compliance with all Company policies

Identify and prioritize sales opportunities, formulating commercial strategies and developing business plans for the assigned territory
Populate iCOR with activities to help drive opportunities through the funnel to closure, and capture key contact, competitive and other market data
Provide product education to customers (technical presentations and demonstration) and manage pre and post sales technical support
Monitor strategy execution as well as competitive tactics and strategies. Formulate alternative tactics and strategies
Educate sales team by providing guidance in the area of Transplant new account sales and growth, profitability, presentation strategies, competitive strategies, use of sales support and management of financial issues on tender contracts
Negotiate sales prices and assist in all quoting activity for annual contracts and major bids/tenders in consultation with the Sales Manager, UK & Ireland
Assist in the implementation of and execution of company marketing plans
Create and implement required reports on the productivity of sales by establishing revenue goals, managing contribution margin and performing forecasting duties
Participate in regular meetings with sales team and in the account planning process to ensure new account wins and current account renewals
Attend local trade shows, congresses and workshops
Adhere to all company policies, procedures and Code of Conduct

Specific Skills & Experience
Native English speaker or equivalent
Bachelor's degree in Biology, Biomedical Science, Chemical Sciences, Biomedical Engineering or related science field
Proficient knowledge of Transplantation Diagnostics and HLA-related field
Minimum 4 - 5 years of experience in HLA laboratories
Selling skills/experience
Excellent time management and organizational skills
Excellent interpersonal, communication & presentation skills
Proficient in Microsoft Office products for word processing, sales analysis and reporting, and the creation of presentations (Word, Excel, PowerPoint and CRM)
Ability to travel extensively within the assigned territory in UK

Personal characteristics
Service-oriented mentality and a strong focus on customer needs
Self-motivated and highly committed
Good persuasion and influencing skills
Interdisciplinary thought and quality awareness
Superb customer facing skills
Ability to work in a fast-paced, flexible, dynamic environment
Ability to work in a team setting in a cooperative and helpful manner
Ability to interface with cross-functional teams and at all organizational levels
High problem-solving and decision-making capability
Capable of working independently and managing a variety of initiatives/issues simultaneously, within a fast-paced environment
Enthusiastic, positive, fairly independent and energetic
Conduct all activities and keep personal qualities such as integrity, appearance and sociability in a manner contributory to maintenance of optimum Company image

Preferred qualifications
Master and knowledge in HLA possibly
Prior experience in the area of Transplant sales
Experience providing training, service and support to external customers
Experience assisting internal and external customers in product investigation / complaints, to ensure customer satisfaction, regulatory compliance and problem resolution

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* Salary Guide
Job Ref: 66352

Nick Walker

Scientific Recruiter 01494 818 059

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