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Technical Sales Executive
Office based in Nottingham
Products: Pharmaceutical testing equipment

Summary of position:
Your primary role will be to promote product sales and provide application specific technical support and training to customers, internal sales staff and distributors. It is anticipated that approximately 70% of the time will be focused on current customers and sales and 30% on future business. Specifically, you'll be responsible for:

- Assist sales administrators with preparation of sales and after-sales quotations
- Manages 'complex' customer enquiries
- Monitors and drives the efficiency and continuous improvement of the sales order processes
- Liaise with customers and distributors by phone and email to provide technical information and application support. Follows up sales enquires directly where required
- Implement, expand and maintain detailed customer database (CRM)
- Occasionally visit customers to promote sales of products and services
- Provide in-house and on-site product training sessions for internal staff, customers and distributors
- Support the organisation and technical seminars internationally
- Participate in international conferences, seminars and exhibitions where appropriate
- Liaise with marketing team (internal and external) to assist in the generation of technical articles, adverts and press releases
- Update web-site and other channels with new technical information, when required
- Develop long-term relationships with existing and potential customers
- Maintain, grow and support relationships with international distributors
- Interact with product support engineers to resolve technical problems and improve existing products
- Contribute to ideas for new product development and help evaluate potential solutions
- Report to the Business Development Manager

Person Specification:

- Degree qualified in science based subject (preferably engineering or chemistry)
- Experience working in a pharmaceutical laboratory advantageous
- Excellent technical knowledge and understanding
- Competent sales and negotiation skills
- Initiative, drive and enthusiasm
- Excellent communication and 'people skills'
- Good planning and organisational skills
- The ability to work calmly under pressure
- Competent IT skills
- A full driving licence
- Ability and willingness to travel nationally and internationally when required

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