Role filled in September 2021 - Science Technical Engineering Manager - Laboratory Diagnostics Jobs

Covering the following locations: Dumfries, Edinburgh, Falkirk, Glasgow, Kilmarnock, Kirkcaldy, Motherwell, Newcastle-upon-Tyne, Galashiels

Technical Engineering Manager

We are currently recruiting for a Technical Manager within the UK field engineering team to join a dynamic team of Technical managers delivering team development and customer-centric support as part of the Technical Services group covering North UK (Ideally Newcastle Upon-Tyne or Between Glasgow/Edinburgh)

You will provide support to your team around career development, training plans, recruitment, goals and performance metrics. You will work closely with different stakeholders within the organisation ranging from Service Excellence, Commercial, Customer Projects, Marketing and Finance to name a few to deliver a superior customer experience whilst delivering the company's strategic vision. This is a field-based role split between the home office, 1:1 team development meetings, customer site visits, regional meetings and UK head office visits.

Person Specification:
· Educated to degree or equivalent in Electronics/Mechanical/biomedical engineering, healthcare, commercial, technical, economics.
· You will have experience working in the healthcare sector and possess a strong understanding team and customer management with a strong background in electronic/mechanic engineering or biomedical engineering.
· With proven negotiation and problem solving/consulting skills and a passion for customer service, you will combine a flexible approach with the positive determination to seize opportunities and resolve complex challenges through to successful constructive resolutions.
Specifically, you will be able to demonstrate the following technical skills:
· Knowledge of laboratory IT solutions and process
· Good conceptual thinking, with strong analytical skills, at ease working with technical information, dashboards, reports and analysing data
· Strong team player, analytical and creative mindset with excellent communication/presentation skills
· Awareness of Consultancy and Project methodologies including change management, business process management including Lean methodologies
· Ability to demonstrate commercial awareness as part of a tender sales cycle
· Understanding healthcare economics/value ideally in Diagnostics

Package:
· Annual Bonus
· Contributory Pension Scheme
· Lunch allowance daily (during field trips)
· Company car / car allowance
· 25 days' holidays
· Opportunity to buy shares at a 20% discounted rate



Job Package

- Roche Annual Bonus: 12% on target
- Contributory Pension Scheme (you may invest 3, 4 or 5% of your salary and Roche will double your contribution)
- £5 lunch allowance daily (during field trips)
- Company car / car allowance worth £8400
- Flexible benefits plan worth over £900 annually
- 25 days' holidays
- Opportunity to buy Roche shares at a 20% discounted rate


Investing in you
Roche Diagnostics UK & Ireland is in an exciting phase of growth, where the business is channelling its energy, focus, functions and processes towards enhancing customer and patient experience in the countries it operates in. As the medical diagnostics market-leader in UK & Ireland, the organisation recognises its responsibility to the healthcare system and will continue to remain agile in developing new ways of working, with a growth mindset. We have the courage and passion to keep challenging ourselves to improve what we do and the way we do it.

What this means for you is, not only a competitive salary and comprehensive benefits package, but also a recognised product training programme and continuous support to build on your knowledge, skills and potential, helping you prepare for the exciting opportunities for further career development.

Person Profile

Educated to degree or equivalent in Electronics/Mechanical/biomedical engineering, healthcare, commercial, technical, economics.
You will have experience working in the healthcare sector and possess a strong understanding team and customer management with a strong background in electronic/mechanic engineering or biomedical engineering.
With proven negotiation and problem solving/consulting skills and a passion for customer service, you will combine a flexible approach with the positive determination to seize opportunities and resolve complex challenges through to successful constructive resolutions.
Specifically, you will be able to demonstrate the following technical skills:

Knowledge of laboratory IT solutions and process
Good conceptual thinking, with strong analytical skills, at ease working with technical information, dashboards, reports and analysing data
Strong team player, analytical and creative mindset with excellent communication/presentation skills
Awareness of Consultancy and Project methodologies including change management, business process management including Lean methodologies

Ability to demonstrate commercial awareness as part of a tender sales cycle
Understanding healthcare economics/value ideally in Diagnostics



Interview Process

3 Stage
- An online/remote assessment followed
- Face to face interview to talk about CV and company
- Final interview at head office which will include a presentation

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* Salary Guide
Speak to Albert
North UK
Job Ref: 67529

Albert Baines

Engineering Recruiter

albert@zenopa.com 01494 818 008

Imogen Reader

Engineering Recruiter

imogen@zenopa.com 01494 818 006

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Tags

clinical diagnostics    ivd    hospitals    management    service management    supervise    scientific    laboratory