Long standing relationships
Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
We are currently recruiting for a Technical Engineer to join a market leading dental company based in Surrey.
Key Responsibilities:
- Ensure installation, calibration, maintenance and repair of equipment.
- Troubleshoot problematic areas product related.
- Implementation of technical training and support for dealer service engineers in the UK.
- Delivery of product training for end users.
- Record and track all pertinent information received on product problems and complaints
- Maintain Showroom equipment
- Attend meetings & invest time with other company functions necessary to perform duties and aid business and organisational development
- Promote Sales opportunities through company sales specialists / dealer network.
- Preparation of and participation in trade fairs.
- Participate in company's after sales projects.
- Ensure that the company's workflows, communication channels and policies are used/followed.
- Use & maintain accurate information in the CRM tools to manage and plan all day-to-day/month-to-month after sales & sales activities.
- Attend training to develop own relevant knowledge and skills.
- Travel to attend customer facing events.
- Regularly review planned activity, actual activity, area plans, field visits, business expenses as and when required
Person specification:
- Extensive dental field service experience - CEREC, CAM CAM, Imaging, Treatment centers
- Bachelor degree in Biomedical Engineering, Mechanical Engineering, Bioinformatics, Information Technology or a relevant field.
- Able to undertake regular travel - 4/5 nights away per month
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Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.
We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.
Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.
We will always provide you with honest, professional advice and fully understand your career needs.
Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.
For a salary applicable to you, please liaise directly with your respective Zenopa consultant.
So that when internet jobs searches are undertaken, Zenopa generates a min and max salary range. This range is just an industry based estimate, it does not represent the clients internal salary bands.