2020/21 has been a hugely transformative year during which our clients' and candidates' needs have changed and continue to change. Adapting to meet evolving stakeholders' needs depends on agile, positive and commited teamwork. At Zenopa we work in teams which shapes our collective mindset. As individuals in our groups, we experience successes and learnings and give and receive emotional support empowering us to be our best authentic selves at work. By being supportive, encouraging and accountable to our teammates, we deliver on our service, quality and stakeholder commitments and can flex to meet changing requirements. We do this by providing mutual support (we have each other's backs) and by undertaking colleagues' activities in their absence to ensure a seamless service for our candidates and clients, which is reciprocated in your absence, whether planned or unplanned.