Science Service Engineer Jobs
Techniques, Practice

Apply for this role Register & Apply for this role

Covering the following locations: Birmingham, Derby, Leicester, Oxford

Based from the West Midlands office this leading international healthcare company is looking for an engineer to work on their innovative product range across the UK.

General Description
Analyser and peripheral component setup for end user customers and subsidiaries and distributors.
Installation of analysers at customer sites as required.
Support and provide back up to International Service Engineer as and when required.
Undertake analyser preventative maintenance services.
Provide technical assistance (via phone and/or written correspondence) to customers in response to enquiries/reports from the field.
Repair and/or replacement of any faulty analyser components to restore functionality of the analyser within the agreed timescales and in order to offer first time fix solution.
Repair returned analysers or component parts and return to reconditioned stock.
Maintain stock control of spare parts.
Write, check, approve and update service documents as required.
Validate and test new hardware on existing platforms and software versions.
Attend any engineering support tasks as required.
Deliver service engineer training for internal and external people as required.
Attend external training courses as required

Essential requirements:
Electronics, Mechanical or Engineering Degree / HNC (Or equivalent).
Excellent Customer Service Experience.
A full UK driving license.
Proven field service track record.
Excellent communication skills (both written and verbal) when dealing with customers and training.
The ability to troubleshoot.
Must be flexible to the needs of the business, to work at unsociable hours when required.
To be friendly and approachable

Please login or register now for full details of this job.

Apply for this role Register & Apply for this role
* Salary Guide
Speak to Phil
Birmingham
Job Ref: 64680

Philip Chafer

Engineering Recruiter

PhilipC@zenopa.com +44 1494 818 043

Albert Baines

Engineering Recruiter

Albert@zenopa.com +44 1494 818 008

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.