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Techniques, Practice

Covering the following locations: Birmingham, Derby, Leicester, Oxford

Based from the West Midlands office this leading international healthcare company is looking for an engineer to work on their innovative product range across the UK.

General Description
Analyser and peripheral component setup for end user customers and subsidiaries and distributors.
Installation of analysers at customer sites as required.
Support and provide back up to International Service Engineer as and when required.
Undertake analyser preventative maintenance services.
Provide technical assistance (via phone and/or written correspondence) to customers in response to enquiries/reports from the field.
Repair and/or replacement of any faulty analyser components to restore functionality of the analyser within the agreed timescales and in order to offer first time fix solution.
Repair returned analysers or component parts and return to reconditioned stock.
Maintain stock control of spare parts.
Write, check, approve and update service documents as required.
Validate and test new hardware on existing platforms and software versions.
Attend any engineering support tasks as required.
Deliver service engineer training for internal and external people as required.
Attend external training courses as required

Essential requirements:
Electronics, Mechanical or Engineering Degree / HNC (Or equivalent).
Excellent Customer Service Experience.
A full UK driving license.
Proven field service track record.
Excellent communication skills (both written and verbal) when dealing with customers and training.
The ability to troubleshoot.
Must be flexible to the needs of the business, to work at unsociable hours when required.
To be friendly and approachable

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* Salary Guide
Speak to Phil
Job Ref: 64680

Philip Chafer

Engineering Recruiter +44 1494 818 043

Albert Baines

Engineering Recruiter +44 1494 818 008

Why Zenopa?

  • Long standing relationships

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  • Interview Preparation

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