Science Service Engineer - Mass Spec Jobs
Mass Spectrometry, Analytical, Chemical, Laboratory

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Covering the following locations: Birmingham, Derby, Leicester, Oxford

We have a new opportunity with an international healthcare company, based from the head office. My client is looking for an engineer to work on their innovative product range across the UK, US & Europe.

The successful candidate will be involved in:

· Providing engineering support in relation to the installation, service and repair of MALDI Mass Spectrometers and Liquid handling System.
· Analyser and peripheral component setup for end user customers.
· The installation of analysers at customer sites.
· Undertaking analyser preventative maintenance services.
· Field support to customers primarily in UK / Europe but also in USA and in other sites worldwide.
· Providing technical assistance, with colleagues, (via phone and/or written correspondence) to customers.
· Worldwide in response to enquiries/reports from the field.
· Repair and/or replacement of any faulty analyser components to restore functionality of the analyser within the agreed timescales and in order to offer first time fix solution.
· Repair returned analysers or component parts and return to reconditioned stock.
· Maintaining stock control of spare parts.
· Attending any engineering support tasks as required.
· Attending external training courses as required.

Person Spec:
· Electronics, Mechanical or Engineering Qualification or evidence of applicable training and experience within relevant technical field.
· UK Driving licence.
· Experience of working on Mass Spectrometers: Ideally MALDI but other relevant technologies (i.e. Ion Trap) also applicable.
· Experience of working on liquid handling robotic systems ideally within a diagnostic environment but this is not essential.
· Proven Service Support track record
· Good communication skills when dealing with customers
· Excellent customer service experience.
· Good working knowledge of Microsoft Office Suite.
· Excellent troubleshooting skills
· Excellent organisational and time management skills
· Flexibility to travel within the USA, Europe and occasional worldwide travel at short notice
· Reliable and professional
· A motivated Team player
· The ability to work independently, show desire for development and eagerness to learn

Package:
· Competitive basic salary
· Use the pool cars we have on site.
· Overtime paid when traveling away from home
· 24 days annual leave + service days on 3, 5, 10 and 15 years
· Death in service 3 x salary
· Pension: Company contribute 6%, the minimum the employee contributes is 3.5%, they can put more in if they wish.
· Childcare vouchers
· Cycle to work scheme
· Travel wise scheme



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* Salary Guide
Speak to Phil
Birmingham
Job Ref: 65509

Philip Chafer

Engineering Recruiter

PhilipC@zenopa.com +44 1494 818 043

Albert Baines

Engineering Recruiter

Albert@zenopa.com +44 1494 818 008

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