Company Information

Senior Account Manager | Med Comms
Central London / Hybrid
Salary: Up to £55,000 per annum

Zenopa is excited to be working with an expert digital healthcare communications agency who deliver industry-leading digital services and solutions. The agency combines expertise in consumer digital marketing and healthcare communications to deliver integrated digital campaigns to enhance HCP customer experiences.

Role Overview

The team are looking for a Senior Account Manager to join the client handling team to support the high-quality delivery of work in your allocated accounts, mentor the more junior members of the team and further develop your commercial and strategic skills as you progress in your position.

With therapy areas including cardiovascular disease, oncology, diabetes and rare diseases, no two campaigns are the same; your ability to project manage and motivate the rest of the account handling team will be key in developing these and new accounts for the agency.

Personal development and well-being are also a key focus; there's a dedicated training budget, regular lunch and learn sessions and monthly socials to keep the 'office' banter going. Now is a great time to join, you'll be a key part in shaping future agency processes and offerings, as well as delivering innovative digital campaigns that make a difference

Key Duties and Responsibilities

Key tasks:
1. Own the projects you deliver, get client sign-off at the relevant project stages, and ensure all internal and external stakeholders are clearly briefed, motivated and involved at the
appropriate stages
2. Identify and initiate business opportunities with new and existing clients. Be proactive in bringing potential opportunities to fruition
3. Manage your own project workload and that of your team to ensure projects have the correct resource allocated, are delivered on time and are profitable
4. Assist in managing the accounts finance. Ensure accurate quotes are provided to clients and circulated internally. Monitor profitability of jobs. If any problems arise, be sure to raise them early with the team

Person Specification

At least 3 years experience, gained in a Med Comms agency, or in-house environment.

Outstanding project management and organisational skills, with a good understanding of the commercial drivers of the business

Excellent interpersonal and communication skills, combined with strong evidence of teamwork

Strong understanding of the industry and its regulations in the US and EU

Good evidence of achievement in client service excellence and proactive financial management support for the team, to deliver projects to budget and on schedule

Ideally degree in a biomedical science.

Package

Up to £55,000pa D.o.E

25 days holiday + public and bank holidays
Flexible hours and option of remote or hybrid working
Discretionary quarterly bonuses, based on company performance
Discretionary annual bonuses, based on personal performance
Healthcare cover
Pension contributions, aligned to state guidelines