Science Scientific Service Engineer- Mass Spectrometry - Mass Spectrometry, Liquid Handling, Scientific Jobs

Apply for this role Register & Apply for this role

Covering the following locations: Birmingham, Conventry, Dudley, Stoke-on-Trent, Telford, Worcester, Walsall, Wolverhampton

Service Engineer- Installation, service and repair of MALDI Mass Spectrometers and Liquid handling Systems

Great opportunity to join a global healthcare organisation that is committed to improving patient lives worldwide through education, collaboration and innovation.

This technology will be used to aid in the diagnosis of blood cancers.
Initially prior to product launch, the role will be predominately site-based, however, after this (12 months+), it will involve national and international travel within Europe.

Role responsibilities:
Initial involvement in setting up protocols, service manuals, training programs
Installation of analysers at customer sites.
Perform analyser preventative maintenance services.
Field support to customers primarily in UK / Europe but also in USA and in other sites worldwide.
Providing technical assistance to customers
Response to global enquiries/reports from the field.
Repair and/or replacement of faulty analyser components to restore functionality of the analyser within agreed timescales and in order to offer first time fix solution.
Repair returned analysers or component parts and return to reconditioned stock.
Maintain stock control of spare parts.
Attend external training courses when required

Person Specification:
Electronics, Mechanical or Engineering qualification.
UK Driving licence.
Experience of working on Mass Spectrometers is preferable, or experience of working on liquid handling robotic systems or other IVD instruments within a diagnostic environment.
Proven service support track record
Excellent communication, customer service, organisational and time management skills
IT Software Literacy: good working knowledge of Microsoft Office Suite. Basic Networking skills
Excellent troubleshooting skills
The flexibility to travel international at short notice
Team focused, reliable and professional

Please login or register now for full details of this job.

Apply for this role Register & Apply for this role
* Salary Guide
Speak to Amy
Job Ref: 66336

Amy Pearce

Engineering Recruiter 01494 818 052

Imogen Reader

Engineering Recruiter 01494 818 006

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.