Science Sales Support & Order Processing Specialist Jobs
Office-based, Advises

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Covering the following locations: Stevenage

We have a new opportunity as a Sales Support and Order Processing Specialist. This role will be part of the European Sales Controlling organization and is responsible for supporting regional sales activities including order management as well as sales- related support. This is a fantastic opportunity for an individual with either sales administration experience or order procressing experience, looking to join a leading life science company!

Sales-related support:

o Preparing quotes.
o Support Sales on preparing complex quotes.
o Support CRM Function by providing quoting trends and analyze opportunities, e.g., profiling customers based on recent purchasing trends to be used by Sales personnel for sales targeting.
o Support Sales on tender bids with quoting, specials discounts and supporting material preparation (where applicable).
o Advise sales representatives on product configurations in cooperation with Technical Product Support team and Service organization.
o Coordinate with Sales and Logistics to send out demos, samples, and marketing materials, where applicable.
o Coordinate with Sales to book appointments for sales representatives, where applicable.
o Act as gatekeeper for CRM and Master Data entries in each European Area (Responsibilities to be defined in coordination with CRM & Master function)

Order processing & order management support:

o Ensure order fulfilment by liaising with central or local warehouses.
o Ensure timely delivery of product and documentation including import/ export requirements (where applicable).
o Liaise with sales reps and end-users in relation to order information (including order tracking).
o Share orders with finance for payment fulfilment (where applicable).
o Manage order-related complaints.


Person Specification:

o Bachelor's Degree in Business Administration or Economics or related subject is considered an advantage.
o Professional experience in the field of sales support, order management, or equivalent combination of education and work experience.
o Life science industry experience is considered an advantage.

Professional competencies:

o Experience with order processing, CRM, and quotation solutions.
o Good knowledge of SAP.
o Highly proficient in spoken and written English.
o Experience in project management.

Personal competencies:

o Commercial understanding of life-sciences product portfolio, being able to provide complex quoting support.
o Customer focus.
o Decision quality.
o Collaborates.
o Ensures accountability.
o Communicates effectively.


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* Salary Guide
Please call Dennis
Stevenage
Job Ref: 65214

Dennis Burgess

Recruitment Consultant

dennis@zenopa.com +44 1494 818 056

James Higgins

Scientific Resourcer

james@zenopa.com +44 1494 818 009

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.