Role Overview

We are recruiting on behalf of a growing, global medical imaging company who are looking for a Remote Connection Engineer to join the team.

This is a field/home based role with national travel. We are looking for candidates ideally situated centrally in England close to good road networks

Key Duties and Responsibilities

•  The successful candidate will act as a central point of contact to actively drive forward the companies modalities remote access strategy by developing and achieving new remote access connections and assessing and maintaining existing connections
•  Delivery of the companies Modalities Remote Access platform to customers UK wide - on site installation and testing to achieve new connections of existing equipment and new installations
•  Perform routine testing and ongoing validation of existing Remote Access connections
•  Build strong relationships with customers, end users and IT departments within both NHS and private sites to deliver an effective, robust and reliable service.
•  Support the development of the companies Modalities Remote Access strategy and solution.
•  Perform validation of software upgrades and updates including OS patching.
•  Co-ordination of remote upgrades via WSUS.
•  Advise and inform the wider Modalities team from a technical perspective.
•  Ensuring that all Remote Connection details are logged correctly to ensure easy connection once established and maintaining internal quality management documentation relating to the Remote Access solution and implementation.
•  Ensure that all technical works are undertaken in accordance with internal policies and procedures.
•  Provide support and assistance to the wider modalities team where required.

Person Specification

•  Experience working in NHS IT department or working with NHS IT departments.
•  Knowledge of NHS IT Networking/Systems
•  Experience of complex networking fault analysis, diagnosis and resolution.
•  Industry standard IT qualifications such as MCP/MCSE, CompTIA, CCNA or equivalent
•  Ability to build rapport/working relationships with IT departments to drive implementation of remote connectivity
•  Self-motivated, target driven and able to work on own initiative to prioritise tasks and able to work both as a team and individually to achieve an overall objective
•  Adaptable, flexible and motivated to learn new tasks and processes quickly.
•  Logical and thorough thought processes with the ability to think creatively to innovate and resolve problems. An eye for detail is essential.
•  Full UK driving licence and happy to undertake national travel.
•  BTEC level 4 qualification in computing or equivalent.
•  Experience of complex networking fault analysis, diagnosis and resolution.
•  Knowledge of WAN/LAN, Network and Server technologies
•  Self-motivated, target driven and able to work on own initiative to prioritise tasks and able to work both as a team and individually to achieve an overall objective
•  Excellent verbal and written communication skills and must demonstrate effective working relationships with other service / support groups.
•  Adaptable, flexible and motivated to learn new tasks and processes quickly.
•  Logical and thorough thought processes with the ability to think creatively to innovate and resolve problems. An eye for detail is essential.

Package

•  Performance Bonus
•  Company Car/Car Allowance
•  Pension
•  Private Medical Cover
•  Life Assurance
•  25 days holiday (exclusive of Bank Holidays)