Product Training Specialist

Are you an experienced Clinical Nurse Specialist / Advisor looking to work within the Point of Care Diagnostics sector? If so, Zenopa has the role for you!

Role - Clinical Nurse Specialist
Territory - South East England
Products - POCT Diagnostics
Customers - Primary & Secondary Care and NHS labs

JOB PURPOSE
The Product Training Specialist is responsible for ensuring all users across the territory have all the relevant clinical and practical knowledge to be able to use the platform in the most effective way possible.

KEY ROLES AND RESPONSIBILITIES
- Organise, lead, and deliver training to customers whether on-site or remote
- Creation of specific training plans with customers, and key accounts
- Production of training materials and handouts aligned to brand guidelines
- Working with key stakeholders (internal and external) ensuring training is delivered within agreed timelines, so as not to delay the rollout of the platform
- Keeping up to date with all the latest clinical regulations for providing training to end-users
- Responsible for customer training and ensuring users have received all relevant training material/packs
- Accountable for end users having access, and a clear understanding of the clinical specifications regarding specific assays in conjunction with Medical Affairs

ESSENTIAL SKILLS:
- Experience of delivering product/service training and support in IVD products or medical devices.
- Able to communicate effectively with a wide range of key stakeholders
- Natural relationship builder with integrity and reliability
- Experience in delivering customer focused solutions based on customer needs

Apply now to find out more about this exciting role!

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