Previous job - Science Product Support - Applications - Molecular Solutions Jobs

Covering the following locations: Brighton, Guildford, Portsmouth, Tonbridge, London

Product Support Role covering a London and South-East territory supporting the company's Molecular Solutions product range.

Great opportunity for a Biomedical Scientist with experience working in a Clinical Microbiology/Virology/Molecular Laboratory, looking to use their knowledge in a customer-focused technical support role involving pre-sales demonstrations, instrument installations, post-sales training and troubleshooting.

This new position is a superb opportunity for the successful candidate to provide dedicated support to our micro / virology laboratories for the molecular solutions placed within London and South-East - with the opportunity to support sites in the surrounding area. Providing effective telephone & on-site troubleshooting application support to customer inquiries and complaints, ensuring a speedy resolution. As well as taking accountability for support of the Molecular Systems product range, primarily focusing on qPCR/NAP & Molecular Diagnostics product portfolio.

· Educated to degree or equivalent in Biomedical Science
· Extensive experience in Molecular Biology /qPCR.
·The ideal candidate will also have experience of working in the diagnostic industry, hospital or research laboratories.
· Have proven troubleshooting skills and a passion for customer service.
· An effective communicator, you'll deal comfortably with people both face-to-face and by telephone
· Be able to build and maintain strong working relationships with customers.
· Be able to operate well in a team environment.

In addition, the following would be desirable but not essential:
· User Training delivery
· Good Presentation skills

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* Salary Guide
Contact Liam/Libby
London and South-East
Job Ref: 65661

Liam Whelan

Executive Recruiter +44 1494 818 027

Libby Messitt

Scientific Recruiter +44 1494 818 018

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