Compared to 2019, data shows how Units of Dental Activity went down by 58% for 2020. A new report by CQC State of Care demonstrates the main problems in dental services for the NHS, particularly regarding the younger demographic. The most predominant discovery in the report was the access issues. It was the UK’s ‘most vulnerable’ young children that took the biggest hit.
On top of this, the rating of customer experiences with the NHS has gone down significantly with the service described as ‘good’ going from 84% in 2020 to 77% this year. This is a notable drop of almost 10%.
“compared to 2019, data shows how Units of Dental Activity went down by 58% for 2020“
The lowest period for dental activity was in May of 2020 when the pandemic was in full swing. There was a massive reduction with results showing 98% less activity than in May of the previous year. But regardless of the statistics, the Care Quality Commission (CQC) still acknowledged and appreciated the response providers had to the impacts of Covid 19 during the pandemic.
Some of the adaptations made in that time last year were increased available hours for patients and providing the ability for staff to triage patients (triage is a when acute care cannot be provided for lack of resources so the process rations care towards those who are most in need of immediate care, and who benefit most from it.) Thye even worked alongside community pharmacies in some instances which allowed them to be more efficient.