Science Managed Service Solutions Manager Jobs
Procurements, Contractual, Healthcare, Laboratory

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Covering the following locations: Birmingham, Bath, Brighton, Bristol, Belfast, Cambridge, Cardiff, Derby, Edinburgh, Glasgow, Guildford, Liverpool, Leicester, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Oxford, Portsmouth, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York

An exciting new opportunity with an internationally known healthcare company within their contracts division.

Mission Statement:
Provide leadership and direction in complex pan pathology/ high value tendered opportunities
Deliver innovative, customer led solutions that result in the endorsement, achieve of a long term partnership and profitable growth.
Accountable for the sales strategy for Managed Service solutions for assigned target accounts
Build long term, collaborative, value-based relationships across the Optimall Managed Service Brand

Context and Key Responsibilities:

The Managed Service Solution Manager:
Field based role with regional and national travel required
Part of a commercial matrix team that collaborates with internal and external functions as shown in Key Relationships map

Reports to: Head of Managed Service
Direct reports: None

Key Responsibilities:
Build executive level relationships in assigned accounts across a range of segments; products and services, procurement, supply chain, and finance
Engage, coach and partner with a range of key internal and external stakeholders to develop solutions and services that build new channels and relationships
Drive and negotiate complex business and high value-based Managed Service contracts with Third Party partners
Develop integrated product and solution agreements. Build value and deliver collaborative long term contracts that support profitable growth and market expansion
Meet/exceed annual sales objectives and value creation for assigned accounts by mobilising internal stakeholders into action in a strong matrix organisation, catalysing growth and exerting influence across diverse functional units
Coordinate risk assessment activities to identify 'Go' / 'No go' position
Lead Third Party negotiation strategies with internal Procurement to ensure bids are financially profitable and competitive.
Actively keep the broader organisation updated and informed: both from a strategic account business planning and progress post implementation

Key Activities
Establish and maintain relationships with executive decision makers and influencers within assigned target accounts
Sell the Managed Service concept, vision, and ongoing development of our leading Optimall Managed Service partnership and align our position as Prime partner of choice
Prepare and deliver high quality proposals and positioning presentations to all key customers and decision-makers.
Lead and project manage Managed Service Sales opportunities on target accounts including:
oUnderstand pre tender the customer needs, scope and budget
oOptimise bid profitability by considering all equipment provisions
oCoordinate bid and financial risk assessment activities to support Global Deal Calculation (GDC) bid profitability and submission decisions
oCollaborate together with internal and external Third Party partners to deliver a best in class tender response
Liaise closely with internal colleagues to ensure the process of transition from "Preferred Supplier" to "Prime Contractor" is seamless
Support Procurement with Supplier Management reviews and financial positioning

Key Activities continued:
Keep a strong awareness of service, product and innovations offered by Business Areas and Third-Party partners and how they may impact on Managed Service contracts.
Collaborate on 'Optimall Partnering' and 'Optimall Insight' marketing events.

Decision Making Authority:
Coordinate risk assessment activities into GDC that identify KPIs and profitability to determine 'Go' / 'No go' status
Equipment provision inclusion
Appropriateness of any value added services offered
Authority to make decisions in line with current DOA - Supported by the Commercial Team and Commercial Director

Educated to degree level or equivalent; MBA desirable
Full valid Driving License

Prior commercial success within a healthcare setting preferred in a strong matrix environment, particularly at winning large complex contracts
Commercial service experience working with multiple layers of the organisation (from senior level executives downwards)
Working within defined processes & contributing to their continuous improvement
Project management experience of large cross-functional teams
Excellent diagnostics product and industry knowledge
Deep understanding of key stakeholders and customer dynamics in the healthcare arena

Skills and Personal Attributes:
A rounded commercial resilient leader with demonstrated expert knowledge in services, operational support, customer relationship management and business development
Systems thinker with the ability to maintain a broader perspective, and identifies and evaluates opportunities to enhance the business through cross-group collaboration across diverse geographies
Strong solution selling and relationship building skills with good portfolio management skills
Negotiation, critical thinking and analytical skills
Strong ability to influence team member activities and working in a matrix organisation
Excellent interpersonal skills and presentation skills
Teamwork oriented; able to prioritise tasks, analyse problems, develop solution alternatives and act as a catalyst to implement tactics needed to secure positive outcomes
Ability to produce insightful management information reports

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* Salary Guide
Contact Nick
Job Ref: 65755

Liam Whelan

Executive Recruiter +44 1494 818 027

James Higgins

Scientific Resourcer +44 1494 818 009

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