Science Laboratory Support Coordinator - Engineering Jobs

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Covering the following locations: Conventry, Leicester, Milton Keynes, Northampton, Oxford, Peterborough

We are currently recruiting for a Lab Support Coordinator Engineering - Primarily Northampton based, looking for their next step in their professional development to join Roche Diagnostics
As part of Roche's commitment to continued patient care, we are now recruiting for a Laboratory Services Coordinator and are inviting applications from engineering support backgrounds and with an ambition to develop their technical, commercial knowledge and skills.
This new position is a superb opportunity for the successful candidate to provide dedicated support to Northampton General Hospital and surrounding hospitals when required. Based from Northampton, you will provide frontline support across a variety of analytical systems covering mostly technical engineering as well as application and IT support.

Introduction to Roche Diagnostics
You will join a team of over 200 field and office based Roche Diagnostics Limited employees in Technical Services, based strategically across the UK and Ireland who work in areas such as engineering, applications, IT and Workflow services.
We are a very dynamic organisation that operates across all business areas within the pathology diagnostic services and have a philosophy through daily interactions, including commercial, technical and Managed Laboratory Services activities of OneRoche. In this respect, you will be part of a close-knit cross functional team liaising closely with other field based colleagues as well as our Regional Customer Support Center and other Business Areas.

Scope of the role
In this role, you will have a key responsibility in the organizing and delivery of training and developing laboratory employees in the optimum use of our solutions, and ensure all staff records are maintained.
Working with other Roche experts you will be responsible for supporting and advising system configuration, reagent consumption, assay performance and on-going workflow and optimization studies.
A key part of your role will be preventative maintenance, primary troubleshooting of hardware, software and supporting applications problems, taking ownership of on-going issues and acting as an escalation pathway and liaison point for any technical interventions.
You would be required to participate in Technical Review and Quality meetings with all customer key stakeholders and overall provide an outstanding level of service delivery from Roche Diagnostics Limited.
This is a field based position: covering NHS Northampton General Hospital you would have technical responsibility for all laboratory sites within the group and will have the opportunity to support sites in the surrounding area.
To be considered for this role, you must reside within reasonable daily travel distance for the customer sites.

Who you are
Electronics Engineering or Biomedical Engineering qualified, you will ideally have lab experience or field engineering working in or with a modern laboratory environment.
To be successful in this role, you will need to be resilient, tenacious and both adaptable and flexible to work within an ever evolving environment. You will have some understanding of the barriers to acceptance of new solutions and be able to drive positive outcomes and drive project implementation.
With a confident working approach, you have a strong desire to continually improve and be at the forefront of exciting new assays and techniques. Passionate to improve and shape successful patient outcomes, you will be able to deliver superior customer service to our customer base and excel in the art of troubleshooting, taking ownership and pride in your work.
In addition, the following skills/experience will be desirable:
o Experience in sample workflow
o Training delivery
o Good Presentation skills
Investing in you
Roche is a company that not only invests in its business - over £6.5 billion in R&D worldwide, including £460 million in the UK alone last year - but equally importantly in its people.
What this means for you is, not only a competitive salary and benefits package, but also a recognised product training programme and continuous support to build on your knowledge, skills and potential, helping you prepare for the exciting opportunities for further career development.
All of which has gained Roche 2019 Top Employer status in the UK and Europe and The 2019 Sunday Times' Award as one of the 100 best companies to work for.

Job Package

- Roche Annual Bonus: 12% on target
- Contributory Pension Scheme (you may invest 3, 4 or 5% of your salary and Roche will double your contribution)
- £5 lunch allowance daily (during field trips)
- Company Car or Company Car allowance (£650 per month)
- Flexible benefits plan worth over £900 annually
- 25 days' holidays
- Opportunity to buy Roche shares at a 20% discounted rate


Roche is a company that not only invests in its business – over £6.5 billion in R&D worldwide, including £460 million in the UK alone last year – but equally importantly in its people.
What this means for you is, not only a competitive salary and benefits package, but also a recognised product training programme and continuous support to build on your knowledge, skills and potential, helping you prepare for the exciting opportunities for further career development.
All of which has gained Roche 2019 Top Employer status in the UK and Europe and The 2019 Sunday Times’ Award as one of the 100 best companies to work for

Person Profile

Electronics Engineering or Biomedical Engineering qualified, you will ideally have lab experience or field engineering working in or with a modern laboratory environment.

To be successful in this role, you will need to be resilient, tenacious and both adaptable and flexible to work within an ever evolving environment. You will have some understanding of the barriers to acceptance of new solutions and be able to drive positive outcomes and drive project implementation.



With a confident working approach, you have a strong desire to continually improve and be at the forefront of exciting new assays and techniques. Passionate to improve and shape successful patient outcomes, you will be able to deliver superior customer service to our customer base and excel in the art of troubleshooting, taking ownership and pride in your work.



In addition, the following skills/experience will be desirable:

•Experience in sample workflow
•Training delivery
•Good Presentation skills


Interview Process

2 stage recruitment process

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Speak to Phil
Northampton
Job Ref: 65549

Philip Chafer

Engineering Recruiter

PhilipC@zenopa.com +44 1494 818 043

Albert Baines

Engineering Recruiter

Albert@zenopa.com +44 1494 818 008

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