International Service Manager

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International Service Manager
Location - UK - Based close to an International Airport
Travel - Worldwide Travel - 60%
Salary - Circa £50,000 + Car Allowance + Bonus

This company aims to save the lives of thousands of women around the world by providing major innovation in the diagnosis of cervical cancer, to develop a new business model that takes into account both social and medical issues, to focus its commercial development on emerging markets and to respect the environment.


Management and provision of technical and engineering support to distributors
Provision of Installation support and training for distributors and end users
Management of escalated technical issues
Management of the instrument workshop
Responsibility for CMMS instrument support tool
Responsibility for parts stock management
Production of technical and support documentation.
Assist with product development and improvements.
Deliver high quality and professional customer service
Work with Sales Support Team to encourage best practice and optimal use of the systems
Support the commercial teams with tender responses, customer demonstrations and technical
Check and prepare Instruments prior to shipment and installation

Qualifications and experience required:

Experience in medical diagnostics/laboratory medicine
Frontline engineering experience
Relevant technical/science degree or engineering qualification
Fluent English Essential and Business Level French Advantageous
IT/Computer skills
Strong Communication/Interpersonal skills
Troubleshooting skills
Presentation skills
Commercial awareness and acumen

If you are interested in this position, please contact or call 01494 818056 and speak to Penny Lilley.

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* Salary Guide
Circa £50,000
Job Ref: 61633

Penny Lilley

Senior Account Manager +44 1494 818 056

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.