Previous job - Technical Specialist Flow Cytometry

To act as the technical lead for Flow Cytometry products providing second line support and training to the field, and to in-house customer support staff.

Key Responsibilities and Accountabilities.

- Maintain a high level of technical competence on respective product(s)
- Provide effective second line support across UK and Northern Europe region where required
- Work with FSM's and PSM's to drive escalated service issues to timely and satisfactory conclusions
- Ensure MOD programs are completed in timescales given
- Drive to improve reliability and reduce costs on respective product(s)
- Develop, maintain and deliver new hire and update service training
- Monitor training effectiveness via regular engineer reviews
- Ensure accurate and timely completion of administration, paperwork and reports
- Achieve departmental goals and objectives to meet the company's operational plan
- Adhere to company policies and procedures
- Contribute to an environment where quality is perceived as a culture

Job Package

- Competitive basic salary
- Healthcare
- Pension

Person Profile

- Excellent knowledge of flow cytometry
- Team player
- Strong communication, interpersonal and presentation skills
- Self motivated, with strong time management and organisational skills
- High level of IT literacy

Interview Process

2 stage interview

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Beckman Coulter
* Salary Guide
Please contact Liam
High Wycombe
Job Ref: 60682

Liam Whelan

Principal Account Manager +44 1494 818 027

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.