Role filled in April 2012 - Pharma Business Intelligence Manager - Business Intelligence Jobs

Covering the following locations: High Wycombe, Hemel

Business Intelligence Manager

Role: Business Intelligence Manager - 12 month contract

Location: Head Office Based, Stokenchurch Beaconsfield.

Role: This position is to provide business intelligence as well as regular and ad hoc information to the Grunenthal UK Senior Management Group along with the Marketing, Sales and Finance teams for monitoring and planning purposes


1. Overall Purpose of the Role

" To provide sales and prescription based information to the required people internally about Gr?nenthal's performance in its own right and against its competitors
" Work with the suppliers, the users and the Sales Director to ensure the CRM and customer database are set up and operating as required and in-line with Gr?nenthal's ongoing strategy
" Ensure in-market sales data is set up and supplied as required
" Prepare account and activity based analyses for the monitoring of performance against objectives and overall strategy


2. Responsibilities of Job / Limits of Authority

" Commission the relevant and required sales data to support the monitoring of metrics and to answer strategic questions
" Loading and management of monthly commercial data
" Manage the set up and running of the CRM system
" Support the roll out of a new CRM system in 2012
" Supply information from CRM System
" Maintain and update the relevant Dashboard monthly
" Maintain and update monthly sales reports for the BAMs & HELMs
" Maintain and update monthly reports for Gr?nenthal Incentive Scheme(s)
" Manage the relationship with the chosen supplier of Gr?nenthal's customer database(s) and target lists to ensure the scope and service is as required
" Manage the operation of the analytics system to deliver business intelligence and ROI analyses for the BAMs and SMG
" Have a basic knowledge of the ABPI Code and relevant SOP's
" Ensure that call reporting is compliant with the ABPI Code

3. Special Relationships and Contacts (Internal and External)

" Internal - The Business Intelligence Manager will provide information across most departments within Gr?nenthal UK including Sales, Marketing and Finance. Regular presentations will also be made to the UK Senior Management Group.

" External - The Business Intelligence Manager will liaise and work with CRM suppliers and database providers in relation to services required within Gr?nenthal

Job Package

Competitive basic salary and Benefits package on offer

Person Profile

Main requirements:
- Attention to detail
- IMS secondary data experience
- Advanced excel skills and be able to do pivot tables
- Client side experience is not essential
- Experience running CRM systems
- Activity reporting an advantage
- Knowledge of pain market is a bonus but not a must have - although they must have worked in pharmaceutical industry before (client or agency side).

Interview Process

2 Stage Process

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Job Ref: 45222

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pharmaceutical intelligence    research    analyst