Account Executive/Senior Account Executive

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Title: Account Executive/ Senior AE

Location: London

In joining HIVE as an account executive, you will become part of a team working initially for an account director and reporting into a Business Unit director gradually developing responsibility for your accounts and taking increasing ownership. The accounts that you would work on are to be confirmed but will be across a range of OTC, prescription, and consumer brands. We have an informal friendly environment, coupled with a strong work ethic.

You will have daily contact with clients and to co-ordinate the trafficking of jobs through the agency. You will also be exposed to processes within the agency and trained and developed to take on a broader role over time. There is a strong philosophy of promoting from within at the agency. As Account Executive you will be responsible for not only the trafficking but also clinical referencing support and basic account administration.

As with all agencies the workload varies from week to week, but hours as much as possible are 9.30 to 5.30. Time is managed through timesheet completion..

1.Client Management
knows the status of the account, the brands, the client contact 'hierarchy'
demonstrates interest and knowledge of client market place, by reading press cuttings, competitor information, magazines, research papers.
responds to client enquiries to agreed deadlines - 'do what you say you'll do, by when you say you'll do it'.
able to discuss work schedules and status knowledgeably.
resolves problems personally, or knows when to seek advice.
agrees realistic timeframes with clients.
2. Managing People
prepares realistic schedules for approval / confirmation from Manager/Director
checks day to day progress and chases (in-house and clients) against schedule.
negotiates for Creative time (and others) to retrieve schedule, or to accommodate new/unplanned work.
liaises with Director/Manager/Creative on changes to schedule.
recognises the needs of different teams.
3. Communication
writes creative briefs which are thought through and appropriate, for example; i) identify the priority issues, ii)contains focused , crystal clear, important messages iii)describes what people will do, by when, iv) do not dictate creative route.
assesses creative work before referring to Manager/Director
writes and distributes or files clear concise records of all contacts/enquiries, - internal, client, suppliers.
ensures accurate messages are taken and delivered.
initiates and organises routine traffic/status meetings.
records action points and decisions from client meetings, for distribution within 48hrs of meeting.
ensures schedules are completed or amended following client meetings.
informs client, Manager/Director, of schedule and cost changes as and when they occur.
completes weekly situation reports
4. Financial and Commercial
is aware of individual client revenue/income budget and current performance.
compiles estimates to maximise income/profitability (margin, hours, production costs etc.).
commercially interested i.e. understands the impact of action/decisions on the efficiency of the agency e.g. use of couriers, changes to artwork etc.
estimates are always current, reflecting the most recent client meetings, requests etc
understands the impact of decisions on other departments e.g. changing priorities, resources.
5. Personal Skills and Attributes
ensures trafficking is organised and efficient.
checks copy, artwork meticulously against brief, against relevant regulations e.g. ABPI, PAGB.
organises own time to achieve deadlines, does the right thing at the right time.
clear communicator, honest and fair with colleagues.
understands production processes, (what is involved, costs, timeframes).
knows when to ask for help.
manages confrontational situations constructively, seeks guidance when uncertain about how to proceed
able to keep numerous 'balls in the air', exercises judgement on what needs to be done how and when, when everything is urgent.
maintains clean, tidy and complete filing systems and job bags.
works quickly, gets things done on time.
doesn't create crises through lack of planning or late briefing, when things are urgent colleagues are on side.
identifies own training and development needs

Job Package


Person Profile

Experienced medcomms candidates

Interview Process

2 stage

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* Salary Guide
Job Ref: 41201

Phil Hardy

Principal Account Manager +44 1494 818 008

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