Company Information

Althea is one of the leading independent providers of healthcare technology management. They operate as an ousourcing partner for multivendor maintenance of the entire medical equipment portfolio in public and private healthcare organisations.

Althea's outstanding business model is an oustanding combination of integrated solutions, OEM independence and a thorough knowledge of healthcare processes that leads to better patient care, cost efficiencies and value maximisation of healthcare providers.

The group manages more than 1.4 million medical devices in over 2,700 healthcare facilities across 17 countries.

Role Overview

Purpose of the role
- To provide daily repair, preventative maintenance and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationships.
- Perform schedules preventive maintenance (PM) on medical equipment as per
manufacturers guidelines.

Key accountabilities
- Attendcustomer meetings when required
- Seek opportunities to grow the business
- Review ways to improve productivity and reduce operating expenditure

Key Duties and Responsibilities

Responsibilities
- Complete repairs as required on medical equipment as per manufacturers guidelines
- Complete associated admin needed to close repairs and PMs as outlined in the Althea
Standard Operating Procedures
- Travel to various sites as required to perform Corrective and Preventive Maintenance
- Maintain safe working practices within the hospital environment
- Exceed contract KPIs to ensure customer satisfaction
- Work to maintain a high standard of customer service and protect your health and safety as
well as that of your colleagues, our customers and members of the public. Promptly raise
any concerns regarding potential violations of the policies.
- Maintain spare part stock wherever necessary
- Directly support the Site/Team Leader as needed
- Liaise with 3rd party suppliers for spare part and contract quotations

Person Specification

- Minimum 3 to 5 years' UK experience in healthcare environment with experience on medical equipment. (Essential)
- Experience working in a clinical environment and involving patient comunication. (Essential).

- Ability to do PPMs and repairs on wide range of Medical devices (Patient Monitoring, ICU monitors, Gas modules, Infusion devices and Syringe Pumps, Defibrillators, Diathermy - Electro Surgical devices, stack systems, ventilators and anaesthesia).

- Excellent customer relationship skills.
- Superior integrity and discretion.

Qualifications
- HNC in Electrical Electronic Engineering or equivalent (Desirable - a Degree is not essential)
- Qualification in Engineering, electronics or medical technologies such as biomedical engineering.

Package

£33,000 to £38,000 (dependent on experience) + £5,000 London weighting allowance
3% employee and 5% employer pension
25 days annual leave
Perk box available for all employees
Eye care test once a year
Cycle to work scheme