Company Information

Are you an engineer with laboratory or medical servicing experience looking to expand your product knowledge and join a leading manufacturer?
Or are you a electro-mechanical service engineer who is looking to enter the healthcare industry? The company have hired: ex-military, coffee machine, vending machine, white goods, refrigeration, ATM, telecoms engineers previously, to name some sectors.

If either apply then this is the job for you.

Role Overview

This is a field based role and would suit someone living in the Central Scotland area, however you may be required to travel to client sites outside of this area depending on your work schedule.

As a Service Engineer you will be required to give our clients the best in class quality service across hospital and laboratory sites in the region.
You will provide on-site corrective/preventative maintenance and offer after-sales technical and commercial support across our range of systems

Key Duties and Responsibilities

To always present a professional image to customers whether by telephone, in writing or in person.
To develop and maintain good working relationships with customers ensuring you are always punctual, helpful and courteous.
Timely reporting to Service Manager on progress or delays.
Timely completion and submission of risk assessments work reports, activity reports, site tasks and all other documentation as required.
Liaise with a the appropriate sales team on any potential leads.
To carry out commissioning work on standard equipment.

Person Specification

A formal engineering qualification
A full UK driving license is required.
Experience of having worked as a Service Engineer (site or field-based). The company have hired: ex-military, coffee machine, vending machine, white goods, refrigeration, ATM, telecoms engineers previously, to name some sectors.
Passionate about providing a first class service to our customers and excellent time management skills
Able to handle challenging conversations with customers and find a resolution.
Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
A good level of IT competency

Package

Competitive salary
Company van
Fuel Card
Uniform
25 days holiday plus 8 public holidays
Life Assurance
Pension Scheme
Further flexible benefits