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Covering the following locations: Cambridge, Leicester, Oxford, Reading

IT Product Specialist

An excellent opportunity for a Biomedical Scientist (Band 6 or above) with experience with Laboratory IT systems looking to move into a customer focused role, offering product training, demonstrations and customer support for a global company with excellent market share.

The role is office based, and will also require travel around the UK in order to provide support and training to clinical laboratory staff.
This position is designed to assist the current and expanding customer base by providing leading IT scientific support.

Your main duties in this position would include:
-Customer Support, via the telephone
-Installations
-Customer training in-house and on customer sites
-Attend all required company training
-Maintaining good working relationships with customers
-Ensuring a high level of service.

Person specification:
BSc Hons degree in Biomedical Science with experience working in a blood sciences laboratory.
Experience with Laboratory IT systems (essential)
Experience working in a remote customer support role (desirable)
Experience troubleshooting & training
Customer focused with excellent communication skills

Our client is offering a fantastic remuneration package. Please get in touch for more details.



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* Salary Guide
Contact Libby
UK
Job Ref: 67865

Libby Messitt

Scientific Recruiter

lib@zenopa.com 01494 818 018

Why Zenopa?


Tags

applications support    product specialist    training    troubleshooting    technology    computers    software