Previous job - Science IT Product Specialist Jobs
Technology, Computers, Software,

Covering the following locations: Cambridge, Leicester, Oxford

An excellent opportunity for a Biomedical Scientist (Band 6 or above) with experience with Laboratory IT systems looking to move into a customer focused role, offering product training, demonstrations and customer support for a global company with excellent market share.

The role is field based with travel around the UK.
This position is designed to assist our customer base by providing leading IT scientific support. The successful candidate should possess the passion and experience to deliver exceptional next generation application and hardware support both on-site and remotely.

Your main duties in this position would include:
-Customer Support, via the telephone
-Customer training in-house and on customer sites
-Attend all required company training
-Maintaining good working relationships with customers
-Ensuring a high level of service.

Person specification:
BSc Hons degree in Biomedical Science with experience working in a blood sciences laboratory.
Experience with Laboratory IT systems (essential)
Experience working in a remote customer support role (desirable)
Experience troubleshooting & training
Customer focused with excellent communication skills

Our client is offering a fantastic remuneration package. Please get in touch for more details.

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* Salary Guide
Contact Lisa/Libby
Job Ref: 65327

Liam Whelan

Executive Recruiter +44 1494 818 027

Libby Messitt

Scientific Recruiter +44 1494 818 018

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.