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Covering the following locations: Cardiff

Purpose of the role:
To coordinate and manage technical sales enquiries for our customers, project proposals and provide administrative and technical support to our Business Managers and Customer Service team.

Key result areas:
Enzyme Development & Manufacturing (EDM) Proposal turnaround within 5 days & Quotes within 24 hours
Enquiry turnaround within target time
Conversion of EDM proposals to won projects
Accurate reporting of EDM sector financials
Managing the scheduling of fermentation requirements of customers' project

Key Activities:
Writing project proposals and preparing product quotations
Respond to and manage technical sales enquiries for our non-strategic customers within target time
Completion of global customer regulatory and food safety questionnaire enquiries with target time
Sales forecasting
Management of the Enzyme Development project pipeline
Liaise with and provide administrative support to Business Managers
Build strong relationships, deliver excellent customer service through verbal and written communication
Co-ordination of CDA's
Process sample and lab work requests
Collating and reporting metrics
Carry out the responsibilities stated in the Managing Director's Health & Safety Policy detailed in paragraphs 9 and 10 of his Management Directive
Carry out the responsibilities stated in the Environmental Management System (EMS) Manual and its supporting documents

Qualifications/Education/Training:
Science degree or equivalent
Customer Service, Business Administration or Sales/Marketing qualification is desirable but not essential
Purpose of the role:
To coordinate and manage technical sales enquiries for our customers, project proposals and provide administrative and technical support to our Business Managers and Customer Service team.

Key result areas:
Enzyme Development & Manufacturing (EDM) Proposal turnaround within 5 days & Quotes within 24 hours
Enquiry turnaround within target time
Conversion of EDM proposals to won projects
Accurate reporting of EDM sector financials
Managing the scheduling of fermentation requirements of customers' project

Key Activities:
Writing project proposals and preparing product quotations
Respond to and manage technical sales enquiries for our non-strategic customers within target time
Completion of global customer regulatory and food safety questionnaire enquiries with target time
Sales forecasting
Management of the Enzyme Development project pipeline
Liaise with and provide administrative support to Business Managers
Build strong relationships, deliver excellent customer service through verbal and written communication
Co-ordination of CDA's
Process sample and lab work requests
Collating and reporting metrics
Carry out the responsibilities stated in the Managing Director's Health & Safety Policy detailed in paragraphs 9 and 10 of his Management Directive
Carry out the responsibilities stated in the Environmental Management System (EMS) Manual and its supporting documents

Qualifications/Education/Training:
Science degree or equivalent
Customer Service, Business Administration or Sales/Marketing qualification is desirable but not essential

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* Salary Guide
£23,000-£25,000
Cardiff
Job Ref: 65241

Nick Walker

Scientific Recruiter

nickw@zenopa.com +44 1494 818 059

James Higgins

Scientific Resourcer

james@zenopa.com +44 1494 818 009

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