Previous job - Science Internal Application Specialist - Microbiology Jobs

Covering the following locations: Reading

A great opportunity for applicants with post-degree experience working as a Microbiologist or Microbiology Lab Technician or with post-degree customer-facing experience who is looking to move into a scientific commercial position. The role involves telephone based customer support, providing in house product training, working closely with the Quality team and field-based team to provide assistance and information when required.

Knowledge of current microbiology lab techniques, excellent communication skills and customer-focused mentality is essential!

PRODUCTS: Industrial Microbiology Kits and Systems
CUSTOMERS: Water, Environmental, Food and Veterinary Laboratories
Office-based in Hampshire

There are great training and opportunities for long-term career development too. The company have a team-focused and friendly working environment and a great reputation for product quality.

Main responsibilities:
Provide in-house technical product support for full product range for customers and company employees when required.
Answer written or telephone enquiries and complaints from customers and staff concerning the nominated range of products. Ensure that any necessary reports and documentation are generated and maintained.
Provide in-house customer training courses to ensure excellent understanding and efficient use of products
Provide technical support for pre-sales activities, such as product presentations and demonstrations.
Maintain product, technical and professional knowledge.
Attend company and external training courses and meetings when required.

Person Specification:
· Educated to degree level in life science subject.
· Post-degree experience working in an laboratory, with experience in microbiology techniques essential.
· Experience training others or experience in a customer-focused position is desirable.

Please login or register now for full details of this job.

* Salary Guide
Job Ref: 64156

Amy Pearce

Scientific Recruiter +44 1494 818 052

Libby Messitt

Scientific Recruiter +44 1494 818 018

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.