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Workshop, Service, Repair, Maintain, Customer Support

Covering the following locations: Cambridge

An excellent opportunity to join a global leader working with their new team in laboratory automation.

Job Title: Integrated System Specialist

Location: Cambridge

Products: Laboratory automation and robotics

Duties for this role will include:
• Develop Platform Specific Training Packages
• Develop and implement a proactive maintenance & system optimisation regime for equipment
• Act as 'first-responder' for critical equipment breakdowns, ensuring minimal impact on scientific activity.
• Carryout on-going system performance analysis based upon error logs, live run interventions and root-cause analysis & trending of errors to mitigate their reoccurrence.
• Train Engineers on key equipment and ensure skill levels are maintained by establishing an on-going reassessment schedule.
• Provide technical mediation in the event of long running equipment issues involving multiple vendors

Profile - Essential
• Level 3 qualifications or above
• Minimum 5 years' experience in lab instrument support.
• Pharmaceutical / Regulated working background
• Previous experience of working in customer facing teams
• Advanced Technical Skills in field of expertise
• Experience of servicing scientific equipment.
• Understanding of device networking and communications protocols.

Profile - Desirable:
• BEng/MEng in a Mechatronic related subject
• BEng/MEng in a Computer Engineering related subject
• 2-4 years' experience in instrument support or service development

· Basic salary £40,000 - 50,000
· Pension
· 25 days holiday

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* Salary Guide
Cambridge or Manchester
Job Ref: 65379

Philip Chafer

Engineering Recruiter +44 1494 818 043

Albert Baines

Engineering Recruiter +44 1494 818 008

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