Science Installation & Service Engineer - Microscopy Jobs
Confocal Microscopy, Interferometric Microscopy , STED Microscopy

Apply for this role Register & Apply for this role

Covering the following locations: Cambridge, Oxford, London

Job Title: Installation & Service Engineer (Microscopy)
Reporting to: Global Support and Customer Service Manager
Location: EMEA travel with candidates ideally located in London/Oxford/Cambridge areas

Main function of the job
Post sales technical support and field installation.
Key tasks and duties
· Install equipment on site for and provide training to customers.
· Ensure installations are complete to customer's satisfaction.
· Take ownership to ensure any outstanding issues are speedily resolved and product handed over to and signed for by Customer.
· Provide a service to customers, distributors and staff, both before and after installation.
· Working in conjunction with factory personnel to ensure the product in production matches the customer
· Order and meets all quality and test criteria before despatch.
· Monitor and provide warranty field service to customer's equipment.
· Provide concise and accurate installation reports in a timely manner.
· Meet agreed team and individual performance objectives.
· Remain up to date on company products, new and emerging technologies.
· Any other duties that may reasonably be required from time to time by your line manager.
· Extensive travel which can routinely be three weeks per month

Essential Criteria:
· Able to work outside core hours
· A Degree in a science or Engineering discipline; OR relevant experience
· Computer Literacy including use of Microsoft Office Products
One or more of the following:
· One year working within the field of Life Sciences.
· One year working with Microscopy Instrumentation or Optical Instrumentation.
· A good working knowledge of Windows Hardware. Including device installation and drivers.

Desirable Criteria:
· PhD in a Life Science discipline
· International travel experience
· Experience training customers in user application software
· Experience installing microscopy systems, including set-up of PCs
· Customer support service desk experience

Please login or register now for full details of this job.

Apply for this role Register & Apply for this role
* Salary Guide
Please Speak to Phil
London, Oxford, Cambridge (EMEA travel)
Job Ref: 65310

Albert Baines

Engineering Recruiter +44 1494 818 008

Why Zenopa?

  • Long standing relationships

    Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.

  • Quality Controlled

    Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.

  • Interview Preparation

    We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.

  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.