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Covering the following locations: Birmingham, Bath, Bristol, Cambridge, Cardiff, Derby, Edinburgh, Glasgow, Guildford, Liverpool, Leicester, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Oxford, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York

An excellent opportunity to join a well-respected and leading provider of diagnostic imaging products across the UK and Ireland, operating within the NHS, dental and veterinary markets.
This company are known for their dedication to customer service, industry knowledge and focus on providing customers with the best tailored solutions to their needs.
This role involves leading the UK & Ireland Service team.

Role Responsibilities:

· Responsibility for ensuring service delivery, productivity, quality, and customer satisfaction.
· Identifying and implementing improvement opportunities for service productivity, quality and customer satisfaction.
· Collaboration and cross functional relationships, working with the Sales team to drive revenue group and ensure excellent customer experience.
· Preparing operational, performance reports and delivering presentations.
· Leading training and development plans, to continually develop and up-skill the service team

Person Specification:

Proven experience managing a Service Team, ensuring consistent delivery of exceptional customer service.
Excellent communication skills, commercially aware with a strong contract understanding and budget management experience.
Experience working in the Medical X-ray market is preferred, or experience in other medical modalities - ultrasound, CT or MRI.



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Contact Albert
UK and Ireland
Job Ref: 67259

Albert Baines

Engineering Recruiter

albert@zenopa.com 01494 818 008

Imogen Reader

Engineering Recruiter

imogen@zenopa.com 01494 818 006

Why Zenopa?


Tags

imaging    mri    magnetic resonance imaging    x-ray    pet    ct    ultrasound    radiology    radiologist    sonography    radiograph    tomography    management    supervise    team lead    medical devices    nhs    healthcare    biomedical