The role is covered in the following locations: Guildford, Harrow, Kingston-upon-Thames, Slough, London South West, Twickenham, Southall, London West

Role Overview

An exciting opportunity has arisen for a Trainee/Graduate for a Field Service Engineer to join a well-established market leader in the Dental Industry which has built its reputation on delivering a first-class service to their client's needs, combined with long lasting client relationships, focusing on installing and maintaining hardware, operating systems and software programs combined with a first class after sales service.

This position is due to growth within the business and are looking for an individual who will become client-driven and enjoys working for an organisation that requires a direct approach and flexibility to the core day to day responsibilities but also the tenacity to learn the large and varied product range with the support of the team around them.

Key Duties and Responsibilities

Installing and maintaining hardware, operating systems, and software programs
ullet Troubleshooting and solving hardware, software, and connectivity issues
ullet Educating end-users about new systems
ullet Assisting senior engineers by taking care of the basics tasks like installations and preparation
ullet Responding to callouts in a professional manner by arriving on time and working on an issue until its resolved
ullet As and when required carryout site meeting prior to new equipment installation
ullet Manage and monitor workshop repairs
ullet Reporting to the Service Manager /Coordinator daily. To actively promote and sell service, spare parts and sundry materials generating new business and expanding existing business.
ullet With the service managers agreement implement a personal training development programme with manufacturer.
ullet Understand our customers business, key objectives. Update the sales department of any potential sales leads.
ullet Visit the manufactures factory in Germany and the UK for technical training
ullet Have a comprehensive understanding of your brand and product range, market and competitors products and positioning.
ullet Understand our customers business, key objectives. Update the sales department of any potential sales leads.
ullet Initially ensure you understand the product range extensively and be prepared to

Person Specification

Looking for someone recently left college or university with an engineering aptitude who is looking to progress a career in Digital Dentistry
ullet Living locally to Chertsey Surrey
ullet 2 years working or studying within an engineering environment
ullet Knowledge of best working practices
ullet Proficient and comfortable using technology.
ullet Excelling at relationship building
ullet Excellent communication skills
ullet Full driving licence, willingness to travel

27 Jun 2022

Imogen Reader

Engineering Recruiter 01494 818 006

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