Previous job - Science Field Service Engineer - Scientific Research Jobs

Covering the following locations: Cambridge

A great opportunity to join an innovative company who provide cutting edge products within the scientific research market.

Territory: South UK, to be based ideally in Cambridgeshire or Hertfordshire

Cell sorting/separation, Flow Cytometry

Your Duties Include:
- Instrument preventative maintenance
- Instrument installations, equipment upgrades.
- Time sensitive corrective maintenance to restore systems to full operation
- Resolve instrumentation issues through hardware and software troubleshooting
- Manage communications (email and telephone) with customers to ensure resolution and correct follow up to assure customer satisfaction
- Prepare, update and maintain accurate logs, equipment performance data, service records and parts usage software
- Communicate effectively with our sales team and application specialists providing our colleagues with information about the needs of our customers
- Train and assist other Field Service engineers on complex troubleshooting and technical fixes
- Active participation with sales teams in upgrades and service contract renewals within the assigned region.

- You have a qualification in Engineering, Electrical engineering or a physical science
- You have at least 2 years of equipment support experience in biotech instrumentation, field service repair, fluid control systems, and system level electrical/mechanical troubleshooting
- Excellent computer networking, troubleshooting and communication skills
- Flow cytometry and/or laser experience would be an added bonus, though not essential
- Ability to travel up to 80% of the time, occasional international travel
- Travel fits your lifestyle

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* Salary Guide
Speak to Phil
Cambridge, Stevenage, St Albans, Watford, Hemel
Job Ref: 63997

Philip Chafer

Engineering Recruiter +44 1494 818 043

Albert Baines

Engineering Recruiter +44 1494 818 008

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