Previous job - Science Field Service Engineer - Scientific Research Jobs

Covering the following locations: Cambridge

A great opportunity to join an innovative company who provide cutting edge products within the scientific research market.

Territory: South UK, to be based ideally in Cambridgeshire or Hertfordshire

Products:
Cell sorting/separation, Flow Cytometry

Your Duties Include:
- Instrument preventative maintenance
- Instrument installations, equipment upgrades.
- Time sensitive corrective maintenance to restore systems to full operation
- Resolve instrumentation issues through hardware and software troubleshooting
- Manage communications (email and telephone) with customers to ensure resolution and correct follow up to assure customer satisfaction
- Prepare, update and maintain accurate logs, equipment performance data, service records and parts usage software
- Communicate effectively with our sales team and application specialists providing our colleagues with information about the needs of our customers
- Train and assist other Field Service engineers on complex troubleshooting and technical fixes
- Active participation with sales teams in upgrades and service contract renewals within the assigned region.

Requirements:
- You have a qualification in Engineering, Electrical engineering or a physical science
- You have at least 2 years of equipment support experience in biotech instrumentation, field service repair, fluid control systems, and system level electrical/mechanical troubleshooting
- Excellent computer networking, troubleshooting and communication skills
- Flow cytometry and/or laser experience would be an added bonus, though not essential
- Ability to travel up to 80% of the time, occasional international travel
- Travel fits your lifestyle

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* Salary Guide
Speak to Phil
Cambridge, Stevenage, St Albans, Watford, Hemel
Job Ref: 63997

Philip Chafer

Engineering Recruiter

PhilipC@zenopa.com +44 1494 818 043

Albert Baines

Engineering Recruiter

Albert@zenopa.com +44 1494 818 008

Why Zenopa?

  • Long standing relationships

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  • Quality Controlled

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  • Interview Preparation

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  • Support & Advice

    Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.

  • Recruitment with Integrity

    We will always provide you with honest, professional advice and fully understand your career needs.

  • Highly Recommended

    Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.