The role is covered in the following locations: Cambridge, Guildford, Oxford, Reading, Tonbridge, London

Company Information

A great opportunity to join a small and growing company, specialising in ophthalmic products across the UK & Ireland.
This family-owned company are well known in the industry for providing an excellent quality, professional service to customers and they partner with the top global manufacturers within ophthalmology so are able to provide excellent quality equipment.

If you are looking to work in a close knit team withing a small business that is ever increasing its market share, this is the role for you!

Key Duties and Responsibilities

Overnight stays are expected to be around 1-2 nights per week average, depending on business needs. The role is Monday-Friday 9am-5pm (flexibility e.g. early finish if an early start), with minimal (almost none) requirements for weekend or out of hours work.

- Complete installations, servicing, calibration and repairs of Laser and Ultrasound medical equipment at NHS and private hospitals.
- Manage the service area across the South of the UK and outside of this region as and when required.
- Home based role managing PM's and equipment break downs in a timely manner.
- Ensure excellent customer relationships and customer satisfaction at all times.
- Provide reports on all work carried out and manage stock items.
- Provide telephone / on-line support for our customers as required.
- Identify any sales leads and passing them on to the sales team.

Person Specification

- Experienced in repair, maintenance and servicing
- Experience with Laser, Ultrasound or Optical equipment is preferred but not essential. Will also consider applicants with experience of medical cameras, such as endoscopes or EBME Engineers
- Excellent communication and customer service skills, self-motivated, flexible and a team player
- Able to work unsupervised using own initiative
- Qualified to HNC or higher in Engineering is preferred
- Basic use of Microsoft Products.


Company van or car
20 days annual leave + bank holidays
No overtime- time in lieu
Monday- Friday- 9am-5pm

21 Dec 2021

Imogen Reader

Engineering Recruiter 01494 818 006

Katie Blake

Specialist Recruiter 01494 818016
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Why Zenopa?


installation    maintenance    repairs    healthcare    medical devices    nhs    healthcare    biomedical    engineering    opthalmic    eye    opthalmology    opthalmologist    cataract    intraocular    lens