The role is covered in the following locations: Cambridge, Guildford, Oxford, Reading, Tonbridge, London

Role Overview

Unmissable opportunity to join a leading service provider in the medical market for a Field Service Engineer (based in Southern England) to be responsible for the installation, upgrade, repair, preventative maintenance of laser, ultrasound and optical medical equipment.

Key Duties and Responsibilities

•  Perform installations, on-site servicing, calibration and repairs of laser and ultrasound medical equipment and NHS and private hospitals, where required.
•  Maintain a service area in the south of the UK (outside this territory as and when required)
•  Home based role managing PM and equipment breakdowns in a timely manger
•  Maintain customer relationships
•  Provide accurate and detailed reports on all work carried out
•  Develop strong and productive relationships / partnerships with customers
•  Responsible for the accurate management of issues stock item
•  Provide responsive telephone / online support for customers as required
•  Identifying sales leads and passing them on the sales team
•  Occasional trips outside of South UK to the likes of Scotland/ Ireland

Person Specification

Experienced and skilled in providing comprehensive technical repair and servicing
Experience working within hospital environments on medical devices, ideally laser, ultrasound or optical products
Excellent customer service skills and the ability to remain confident in customer facing environments
Experience at being a competent hand on service engineer, with the ability to problem solve and work using their initiative
Being flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines
A team player, with the ability to also work unsupervised using their own initiative
An excellent communicator with the ability to deal and interact with customers effectively at all levels
Qualified to HNC or higher in Engineering (preferably Electronics/Electrical)


Competitive basic salary
Car allowance £550/month
£4000 Bonus
Fuel expense
Full product training across 20 medical devices

20 Jul 2023

Imogen Reader

Engineering Recruiter 01494 818 006

Grady Vines

Engineering Recruiter 01494818030

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