Previous job - Science Field Service Engineer - Mass Spec - Mass Spectrometry and Chromatography Jobs

Covering the following locations: Birmingham, Bath, Bristol, Cambridge, Guildford, Leicester, Oxford, Reading, Swindon, Southampton, Tonbridge, London

Due to increased business we are looking for another engineer to cover Mass Spec products. We are a customer service focused company who give engineers autonomy to organise their own diary and do what they see fit to keep the customers happy.

The Service Engineer will be responsible for the service, repair, and troubleshooting of instrumentation under contract in the South UK. Equipment covered would be LCMS systems and associated peripherals, Triple quad and ToF. This would include travel to customer sites to deliver service, troubleshooting and repair of instrumentation in line with policies and procedures.

Key Responsibilities
Perform onsite duties including, service, validation, repair, accurately and in a timely fashion.
Complete and submit all paperwork to the admin team.
Build and maintains relationship with existing and new customers
Promote the brand and range of services where applicable
Manage and be accountable for stock allocated to the service call.
Give remote support via phone and email to customers where requested.
Maintain knowledge of products and services.

A degree or equivalent in a Science discipline.
Driving Licence valid for the UK.
Valid passport.
Permitted to work in the UK.

Mass Spectrometry experience essential, HPLC experience and advantage.
2-3 years experience in the service, repair and troubleshooting of above systems.

Good presentation, communication and inter-personal skills.
Outgoing and confident and ability to work on your own and within the service team.
A "keen to learn" approach and positive outlook
Comfortable and confident telephone manner for supporting our customers remotely
Numerate and competent with detail and analysis
Prepared to travel throughout the UK - but mainly South UK based.

£35-39k basic salary
Company Car

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* Salary Guide
Job Ref: 64084

Philip Chafer

Engineering Recruiter +44 1494 818 043

Albert Baines

Engineering Recruiter +44 1494 818 008

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