Long standing relationships
Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Field Service Engineer
Suitable for a Service Engineer with experience in the scientific industry (chromatography, mass spectrometry, spectroscopy, materials science, liquid handling, bench-top laboratory equipment, IVD/pathology, life science instrumentation) or a Chemist/Analyst who with hands on experience maintaining analytical chemistry instrumentation in the laboratory who is looking to move into Field Service as full training is provided!
About the role:
To manage and plan the efficient operation of the area, including all Scheduled Maintenance,
Emergency, Warranty and Validation work.
To provide technical support with equipment installations when required
To assist with scheduled maintenance work in other territories.
To actively promote all aspects of the company including all Service Support products and to liaise with the local area salesperson.
To provide market intelligence to sales division.
Profile:
· Either have an analytical chemistry background, coming from the laboratory environment and wanting to move into field service
· Or have experience working as a Field Service Engineer on analytical or laboratory equipment
Package:
· A competitive salary
· Bonus scheme
· Company Car
· Company Fuel card with option to include private mileage
· Laptop, mobile, contribution to home broadband
· Company pension scheme
· Private medical cover
· Full training
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Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.
We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.
Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.
We will always provide you with honest, professional advice and fully understand your career needs.
Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.
For a salary applicable to you, please liaise directly with your respective Zenopa consultant.
So that when internet jobs searches are undertaken, Zenopa generates a min and max salary range. This range is just an industry based estimate, it does not represent the clients internal salary bands.