Role filled in December 2021 - Science Field Service Engineer - IVD, Pathology Jobs
Clinical Diagnostics, Hospitals

Covering the following locations: Edinburgh, Glasgow, Liverpool, Leeds, Manchester, Newcastle-upon-Tyne, Sheffield, York

Field Service Engineer

Products: Immunoassay analysers - pathology analysers used in hospital laboratories
Territory: Scotland and Northern England

We have a new Field Service Engineer position with an esteemed manufacturer within the in vitro diagnostics and immunodiagnostics market, providing an innovative line of products that are used in laboratories at hospitals, private testing facilities, and universities around the world.

· Assist the customer with any technical issues by phone support, with response-time as defined within customer contract (typically 1 working hour)
· Attend customer site to troubleshoot and repair any reported equipment faults, with response-time as defined within customer contract (typically same-day or next-working-day).
· Complete all preventative maintenance (PM) in accordance with defined schedules, and to the company's corporate standards.
· Install any upgrades necessary to maintain instrument performance, safety, and reliability.
· Document all service activity.
· Provide first level engineering support for installation and decommissioning of instruments.
· Provide support for the interfacing of instruments to laboratory computer systems.
· To provide first-line support of any IT components (PC/printer/software) provided by the company as an element of their product offering.

Person spec:
· Formal engineering qualification - ideally level 3 or above
· Service Engineer experience in a medical or scientific environment

· Salary dependant on experience
· Bonus
· Company Car
· Pension
· No on call
· 30 days annual leave + Bank Holidays

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* Salary Guide
Northern England and Scotland
Job Ref: 68422

Amy Pearce

Engineering Recruiter 01494 818 052

Imogen Reader

Engineering Recruiter 01494 818 006

Why Zenopa?


installation    maintenance    repairs    laboratory    scientific    engineering    clinical diagnostics    ivd    hospitals