Role Overview

Are you an electro-mechanical service engineer who has an engineering qualification and looking to join a growing global company?

A market leader within the healthcare water treatment and purification space is looking to add a field service engineer to their team. The industrial market includes aerospace, automotive, petrochemical, food and beverage, manufacturing, oil and gas and pharmaceutical customers.

Key Duties and Responsibilities

•  As a Service Engineer you will be required to give our clients the best in class quality service across various sites in the region.
•  You will provide on-site corrective/preventative maintenance and offer after-sales technical and commercial support across our range of systems.
•  To always present a professional image to customers whether by telephone, in writing or in person.
•  To develop and maintain good working relationships with customers ensuring you are always punctual, helpful and courteous.
•  Timely reporting to Service Manager on progress or delays.
•  Timely completion and submission of risk assessments work reports, activity reports, site tasks and all other documentation as required.
•  Liaise with the appropriate sales team on any potential leads.
•  To carry out commissioning work on standard equipment.

Person Specification

•  A formal engineering qualification.
•  A full UK driving license is required.
•  Experience of having worked as a Service Engineer (site or field-based). The company have hired: ex-military, coffee machine, vending machine, white goods, refrigeration, ATM, telecoms engineers previously, to name some sectors.
•  Passionate about providing a first-class service to our customers and excellent time management skills
•  Able to handle challenging conversations with customers and find a resolution.
•  Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
•  A good level of IT competency.

Package

•  Salary dependant on experience
•  Company van
•  Opportunity to work in a thriving, expanding company
•  OEM training
•  Fuel Card
•  Regional based work with limited overnight stays
•  25 days holiday plus 8 public holidays
•  Life Assurance
•  Pension Scheme