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Science Field Service Engineer - Flow Cytometry, Imaging, Scientific Jobs
Physical Chemcial Characteristics
Covering the following locations: Brighton, Guildford, Portsmouth, Reading, Southampton, Tonbridge, London
Field Service Engineer - Flow Cytometry, Cell Separation & Preparation, Microscopy and 3D Imaging Instrumentation.
A great opportunity to join an innovative company who provide cutting edge products within the scientific research market.
Territory: South East England
Role includes:
- Instrument preventative maintenance
- Instrument installations, equipment upgrades.
- Time sensitive corrective maintenance to restore systems to full operation
- Resolve instrumentation issues through hardware and software troubleshooting
- Manage communications (email and telephone) with customers to ensure resolution and correct follow up to assure customer satisfaction
- Communicate effectively with sales team and application specialists providing our colleagues with information about the needs of our customers
- Train and assist other Field Service engineers on complex troubleshooting and technical fixes
- Active participation with sales teams in upgrades and service contract renewals within the assigned region.
Requirements:
- Qualification in Engineering, Electrical engineering or a physical science
- You have at least 2 years of equipment support experience of scientific/biotech or medical imaging instrumentation
- Excellent computer networking, troubleshooting and communication skills
- Flow cytometry and/or laser experience would be an added bonus, though not essential
- Ability to travel up to 80% of the time, occasional international travel
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