Long standing relationships
Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Chromatography Instrumentation, servicing, repairs and installations.
This is a great opportunity to join a world-leading manufacturer of Chromatography Instrumentation in the industry with excellent career development opportunities.
Experienced Field Service Engineers or Applications Specialists are encourage to apply however we are also open to those who have 3+ years' experience within the laboratory using Chromatography systems, specifically HPLC and ideally you would have completed basic troubleshooting of these systems and will want to progress your career into this area.
Location: North London, Bedfordshire, Hertfordshire (national travel required, overnight stays 2-5 per month on average)
Products: Chromatography - HPLC and Ion Chromatography
ROLE:
- Responsible for delivering all Service activities on Liquid Chromatography, Ion Chromatography and Gas Chromatography products. This includes, installation, repairs, maintenance services, validation services and depot repair
- Assure responsive telephone support and diagnostic as well as on-site Services to exceed the customers expectation
- Always ensure highest professional relationship with customers to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible.
- Is responsible to report accurate times of all activities as required (e.g. Field Service Reports, Expense Reports, etc.)
Person Specification:
Professional background in Electronics/Chemistry/Engineering or related subjects
Experience servicing analytical equipment or equivalent applications specialist experience
Strong problem solving and excellent communication skills
Demonstrated organizational skills with the ability to handle multiple tasks with different priorities
UK Driving License
Why should you apply
- Leading company within the industry
- Ongoing R&D and new products to be trained on
- Opportunities for professional development
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Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.
We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.
Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.
We will always provide you with honest, professional advice and fully understand your career needs.
Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.
For a salary applicable to you, please liaise directly with your respective Zenopa consultant.
So that when internet jobs searches are undertaken, Zenopa generates a min and max salary range. This range is just an industry based estimate, it does not represent the clients internal salary bands.