The role is covered in the following locations: Birmingham, Cambridge, Derby, Liverpool, Leicester, Leeds, Manchester, Nottingham, Oxford, Sheffield, York

Role Overview

Job Purpose
Installation, Service, Breakdown and sales support for analytical instruments within the United Kingdom and Republic of Ireland.

Principle Accountabilities

•  Preventive and Corrective maintenance of analytical nstruments
•  Installations of analytical instruments - IQ/OQ
•  Train users in the use of software and the technical operation of analytical instruments
•  Be the "reference" for a defined product range


Key Duties and Responsibilities

Job Content
•  Liaise directly with Sales & Service Co-Ordinator in regards day to day operations
•  Installation of new analytical Instruments at customer site around the UK & Ireland
•  To contact and organize Preventive Maintenance visits to existing customers
•  To attend customer site for the repair of instrument breakdown
•  To diagnose, both remotely and on customer site, instrument faults
•  Actively promote service agreements
•  Actively promote the sale of consumable and spare parts
•  Extensive travel throughout the UK & Ireland
•  Assist Sales Engineers with customer feedback and demonstrations to provide new sales enquiries.
•  To demonstrate the performance of the instrument with customer samples
•  To look for new markets
•  To collect information about key markets
•  Complete all documentation in a timely manner
•  Comply fully with company policies


Person Specification

•  Electrical / Electronic / Chemical Engineering education.
•  Have experience in the service of analytical instruments preferably with Inductively Coupled Plasma (ICP) technique
•  Fluent English, German appreciated
•  High level of communication/Interpersonal skills (Verbal and written)
•  Must be self-motivated, able to work alone and with others
•  Good organizational skills
•  Computer literate


Package

Competitive basic salary
37.5 hour week
25 days annual leave plus stat days
Life Cover x4 Salary
Medical Cover
Pension - 6% employer contribution based on a 3% employee contribution.
Company car


29 Sep 2022

Albert Baines

Engineering Recruiter

albert@zenopa.com 01494 818 008

Katie Blake

Engineering Recruiter

katie@zenopa.com 01494 818016

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Tags

installation    maintenance    repairs    laboratory    scientific    engineering