The role is covered in the following locations: Birmingham, Conventry, Derby, Leicester, Nottingham, Northampton, Peterborough

Role Overview

Job Purpose
Installation, Service, Breakdown and sales support for analytical instruments within the United Kingdom and Republic of Ireland.

Principle Accountabilities

Preventive and Corrective maintenance of analytical nstruments
•  Installations of analytical instruments - IQ/OQ
•  Train users in the use of software and the technical operation of analytical instruments
•  Be the reference for a defined product range

Key Duties and Responsibilities

Job Content
•  Liaise directly with Sales & Service Co-Ordinator in regards day to day operations
•  Installation of new analytical Instruments at customer site around the UK & Ireland
•  To contact and organize Preventive Maintenance visits to existing customers
•  To attend customer site for the repair of instrument breakdown
To diagnose, both remotely and on customer site, instrument faults
Actively promote service agreements
Actively promote the sale of consumable and spare parts
•  Extensive travel throughout the UK & Ireland
•  Assist Sales Engineers with customer feedback and demonstrations to provide new sales enquiries.
•  To demonstrate the performance of the instrument with customer samples
•  To look for new markets
•  To collect information about key markets
•  Complete all documentation in a timely manner
•  Comply fully with company policies

Person Specification

Electrical / Electronic / Chemical Engineering education.
Have a successful experience of at least 3 years in the service of analytical instruments preferably with Inductively Coupled Plasma (ICP) technique
Fluent English, German appreciated\lang1036
•  High level of communication/Interpersonal skills (Verbal and written)
•  Must be self-motivated, able to work alone and with others
•  Good organizational skills
•  Computer literate


Competitive basic salary
37.5 hour week
25 days annual leave plus stat days
Life Cover x4 Salary
Medical Cover
Pension - 6% employer contribution based on a 3% employee contribution.
Company car

12 Jul 2022

Albert Baines

Engineering Recruiter 01494 818 008

Katie Blake

Engineering Recruiter 01494 818016

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installation    maintenance    repairs    laboratory    scientific    engineering    instrumentation    laboratory    scientific    mass spectrometry    analytical chemistry    infrared    light    technology    scientific    healthcare    heat    electromagnet radiation