Company Information

We are recruiting for an exciting opportunity to join a specialist manufacturer of laboratory equipment used in pharmaceutical, academia, environmental and food & beverage laboratories.
The company have been established for nearly 90 years and have a great reputation for product quality and employee focus!

Role Overview

This Service Engineer role covers a Manchester to Leicester region.
Experience servicing and repair of laboratory equipment is required.

Key Duties and Responsibilities

Key tasks:
- Carry out field based technical support, repairs, planned maintenance, installations and basic trainings.
- Work closely with the regional Sales Specialist ( telephone calls and some joint visits) to ensure customer satisfaction, maximise the territory's total revenue (new systems and after-market) and deliver excellent quality customer service.
- Predominately territory based, but occasional travel within the UK to support the wider business if required.
- Work supportively and closely with internal stakeholders UK Service, to ensure that the company delivers high quality products and the high quality service that is represented by the brand.

Person Specification

Person Specification:
- Experience working in a laboratory environment as a Field Service Engineer
- Self-driven, positive and supportive attitude to both internal and external customers
- Outgoing, active team player
- Proactive, ambitious and forward-thinking