Long standing relationships
Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
A great opportunity for a Research, Clinical or Biomedical Scientist with expertise in Histology based techniques to join one of Europe's leading pharmaceutical and healthcare companies! The position is field-based, travelling to customer sites across this region.
PRODUCTS: Cellular Pathology Instrumentation and associated products
TERRITORY: North UK
CLIENTS: NHS and private clinical laboratories
Reporting to the Applications Support Manager, the Applications Specialist provides onsite & telephone customer support and is the face of the company to our customers
This position will be instrumental in providing a high level of support, requiring close interaction with the customer and colleagues to achieve and maintain a quality service
Pre Installation, Installation and commissioning of solutions ensuring that the performance of the equipment meets technical specifications and customer expectations
Perform in-house and onsite product training, ensuring that customers are provided with training appropriate to the use of the instrumentation and software solutions
Assist new and existing customers with assay validation processes and troubleshooting techniques
Provide field based technical support
A qualification in Cellular Pathology is essential
Minimum 3 years' experience in the Medical Diagnostics industry and or a clinical laboratory required
Previous or current experience in operating Histology Laboratories essential
Knowledge and understanding of laboratory practices, (including a knowledge of Accreditation requirements)
Experience in NHS Lab preferable
A self-motivated individual who has an enthusiastic approach to customer service and has excellent communication and interpersonal skills
Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.
We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.
Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.
We will always provide you with honest, professional advice and fully understand your career needs.
Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.
For a salary applicable to you, please liaise directly with your respective Zenopa consultant.
So that when internet jobs searches are undertaken, Zenopa generates a min and max salary range. This range is just an industry based estimate, it does not represent the clients internal salary bands.