Role filled in August 2021 - Dental Dental Field Service Engineer - Digital Dental Imaging Jobs
Technical Support, Maintenance, Dental Practice, Servicing, Repairs

Covering the following locations: Brighton, Guildford, Oxford, Portsmouth, Reading, Southampton, Tonbridge, London

Dental Field Service Engineer

Field Service Engineer - South UK - Dental Imaging Equipment - service, repair, maintenance and fault finding.

Are you looking for a new opportunity to make an impact in the world of Digital Dentistry with one of the world's leading manufacturers of Digital Dentistry Solutions?
We're recruiting a field technician to cover the South of the England, supporting our independent dealers and our end user customers with installation, servicing, remote testing/support, calibration, and repairs of our world leading portfolio of digital dental equipment.
The company's portfolio consists of digital dental units, X-ray and 2D/3D CBCT machines and our range of chairside CAD/CAM products. Ideal candidates must have experience of networks I.T and working in a similar field and have some knowledge of products in the dental and/or medical industry.
There will be regular/daily travel throughout the South of England and travel and overnight stays may be required to other parts of the UK and Ireland depending on business needs. There may also be occasional weekend requirements for exhibition set up and break downs or special projects.
You will be given extensive manufacturer training and ongoing remote support, but it is necessary for you to keep up to date with the latest technologies relating to your role.

The role consists of:
· Maintain accurate records and essential management of allocated spare parts stock
· Keep up to date with current computer technology (hardware and software) as far as necessary and relevant for this function
· Remotely assist and guide equipment repair via phone support to the end user
· Provide remote support via online access to the customer system
· Complete the appropriate service & certification documentation in a precise and timely manner
· Carry out customer training on equipment operation during installation
· Liaise with customers to ascertain their requirements
· Interpret computer aided design drawings for customer projects and installations
· These duties may take place at the customer's premises, the service centre, or other locations as required.

The successful candidate will have:
· Experience and understanding of SQL server
· A good understanding of mechanical and pneumatic engineering
· Ability to read and understand computer aided design drawings
· A broad understanding of networking and connectivity
· A can-do attitude and a logical approach to problem solving
· The ability to communicate at all levels within a customer's operation
· Excellent time management skills whilst simultaneously achieving high level of quality and productivity
· Show clear initiatives on expanding technical know-how in accordance with the product portfolio and business development
· Apply logical thought processes to work through and solve problems
· A high level of computer literacy

Package:
· Competitive base salary
· 23 days paid holiday, plus all UK public holidays.
· Private health, dental and optical care
· Death in Service benefit of four-times base salary.
· 7.5% pension contribution to a defined plan.
· A company vehicle or car allowance


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* Salary Guide
Speak to Albert
South UK
Job Ref: 66909

Albert Baines

Engineering Recruiter

albert@zenopa.com 01494 818 008

Imogen Reader

Engineering Recruiter

imogen@zenopa.com 01494 818 006

Why Zenopa?


Tags

technical support    maintenance    dental practice    servicing    repairs