Company Information

Althea is one of the leading independent providers of healthcare technology management. They operate as an ousourcing partner for multivendor maintenance of the entire medical equipment portfolio in public and private healthcare organisations.

Althea's outstanding business model is an oustanding combination of integrated solutions, OEM independence and a thorough knowledge of healthcare processes that leads to better patient care, cost efficiencies and value maximisation of healthcare providers.

The group manages more than 1.4 million medical devices in over 2,700 healthcare facilities across 17 countries.

Role Overview

A fantastic opportunity has arisen for a dedicated Field Service Engineer to join one of the leading independent providers of healthcare technology management.

This is a brilliant opportunity for an experienced Biomedical Engineer who is looking to further their career, or a more Junior Engineer who is looking to progress within a highly reputable organisation. The successful candidate will be working with equipment such as blood pressure machines, diathermy's, theatre tables, Defibrillators, infusion and volumentic devices.

The role will be providing services to hospitals across North-West London, so travel will be expected between Hendon, Northwood, Harrow and Brentford.

Key Duties and Responsibilities

Purpose of the role:

- Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs) within specified hospital location.
- Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.

Responsibilities:

- Perform schedules preventive maintenance (PM) on medical equipment as per
manufacturers guidelines.
- Complete repairs as required on medical equipment as per manufacturers guidelines
- Complete associated admin needed to close repairs and PMs as outlined in the Althea
Standard Operating Procedures
- Travel to various sites as required to perform Corrective and Preventive Maintenance
- Maintain safe working practices within the hospital environment
- Exceed contract KPIs to ensure customer satisfaction

Person Specification

- A minimum of 2 years' biomedical experience in a service and repair of medical equipment (i.e. patient monitoring, diathermy's, theatre tables, Defibrillators, infusion and volumentic devices). Eperience with anaesthesia equipment would be advantageous, but not essential.

- Qualification in Engineering, electronics or medical technologies.

- Excellent customer service standards and be confident in customer facing enviornments.

- Must be willing to travel across multiple sites (Northwood, Harrow, Hendon, Brentford and some occasional travel into sites in Central London.

- The interview process will consist of two stages. An informal telephone screening will be followed by a face-to-face interview at their Head Office in Theale, Berkshire.

Package

6,000 car allowance + mileage (home to site and back again - 20p a mile for diesel, 16p for petrol).
25 days + bank holidays
Pension - 3% employee, 5% employer after 3 months (Royal London)
9-5 (some flexibility required)
4x death in service
Laptop and phone provided