Long standing relationships
Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Exciting oppportunity for a candidate with an Analytical Chemistry or Physics background to join a high technology company as an Applications Specialist!
The Applications Specialist will be responsible for supporting customers and partners on the company's range of analytical Mass Spectrometry instrumentation.
Priorities and Objectives:
To provide on-site and remote support for our customers and partners.
To build and maintain relationships with existing and potential customers to allow product and service information to be communicated and strategic information to be gathered.
To develop new applications of our products with our customers, partners and internal teams.
Key Responsibilities
- Supports sales and service functions from pre-sales to post-sales.
- Builds and maintains relationships with customers.
- Develops and maintains the customer/prospect records.
- Attend seminars, exhibitions and demonstrations to promote business.
- Install products at customers' sites.
- Provide application support with customers and partners.
- Help generate application notes, white papers, manuals and other associated technical documentation.
- Test new products and provide feed-back to internal teams.
Person Specification
- A BSc, MSc or PhD level degree in Physics, Physical Chemistry, Analytical Chemistry or related discipline.
- Full UK driving licence
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Zenopa develop strong working relationships with our clients, which means we understand their company and cultural values.
Zenopa operate a Quality Management System (QMS) and we're audited to ensure an excellent quality of service.
We thoroughly prepare you for all interviews and obtain full, constructive feedback after you've met the client.
Zenopa provide a constant service. There will always be someone at the end of the phone to answer your questions.
We will always provide you with honest, professional advice and fully understand your career needs.
Our Customer Service standards are extremely high. We are highly recommended by 96% of clients and 98% of candidates.
For a salary applicable to you, please liaise directly with your respective Zenopa consultant.
So that when internet jobs searches are undertaken, Zenopa generates a min and max salary range. This range is just an industry based estimate, it does not represent the clients internal salary bands.