Company Information

For more than 50 years, Werfen has been developing innovative in vitro diagnostic (IVD) solutions to improve efficiency and enhance patient care. Our ongoing commitment to this mission has led to our global leadership in the specialised IVD fields of Haemostasis, Critical Care and Autoimmunity.
Our focus and deep expertise in these clinical areas, coupled with our customer-driven approach to research and development are the keys to our success. Through our close collaboration with our manufacturing companies, Instrumentation Laboratory, Inova Diagnostics and Biokit, we share best practices, optimise efficiencies and achieve significant advancements faster and better together.
We are dedicated to pioneering a progressive future of innovation for hospitals and clinical laboratories, delivering continuous quality improvement; and never forgetting that at the end of every sample, is a patient.

Role Overview

This is primarily a support role to the Sales and Marketing teams. The Acute Care Application Specialist (ACAS) will work in conjunction with the Application Specialist Manager to develop and enhance the functional role of the Sales and Marketing teams. The role is primarily field based
but will require time spent in the office as tasks require, under the direction of the Acute Care Application Specialist Manage

Key Duties and Responsibilities

- Responsible for ensuring total customer satisfaction within the designated installed base.
- Will perform installation, validation and training on analysers.
- Provides on-going clinical support, customer education and consults with customers regarding matters of regulatory
requirements and compliance.

Person Specification

BSc in Science or Business or related field or a minimum of 3 years business or related
experience.
Proficient computer skills, including Word, Excel, PowerPoint, SAP and other corporate tools

Skills & Capabilities:
- Excellent communication skills
- Good technical skills
- Customer focus
- Ability to learn & understand required scientific/clinical information relating to Acute Care device portfolio

Travel requirements:
As required within the UK to fulfil the role. Approximately 80 % of time

Package

Basic salary negotiable depending on experience
Company car
bonus scheme
private healthcare