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Applications Support, Product Specialist, Training, Troubleshooting

Covering the following locations: Northampton

We have a rare opportunity available to join a market leader in Spectroscopy solutions as an Applications Scientist! This is an office based role in Northampton and is perfect for a PhD in Physical Sciences to move into their first customer focused position.

Purpose:
Manage the company's busy Scientific Applications Laboratory for sample running and demonstrations of its range of analytical and spectroscopic instrumentation, including (but not limited to) Raman spectroscopy, atomic force microscopy (AFM), fluorescence spectroscopy and particle characterisation.


Main Responsibilities and Duties:
-Product demonstrations and customer sample analysis, and the provision of demonstration/analysis reports.
-Ensure that customer demonstrations and sample analyses are scheduled, carried out and reported in a timely, efficient and professional manner.
-Ensure health and safety and regulatory compliance for all laboratory activity.
-Attend conferences and exhibitions, and actively contribute through scientific and commercial presentations, lectures and workshops.
-Contribute to the development of marketing documents such as application notes, case studies, white papers, journal articles etc.
-Contribute to the customer training programme, focussing on advanced training covering high level hardware/software functionality and sample-specific applications advice.
-Contribute to internal training programmes through expertise in the products and their application.
-Assist the Regional Product Management team to develop sales tools, arguments and competitive product analysis for the sales team.
-Engage with customers to identify new applications of the company's technology, and report such applications to business development and product management teams.
-Support engineers to resolve technical problems, particularly those requiring high-level product and applications knowledge.
-Support the company's activities to establish a vibrant network of product users across the UK and Ireland.


Skills and Experience:
Essential
-PhD or advanced degree in physical sciences (or undergraduate degree in physical sciences coupled with extensive experience in a similar commercial applications scientist role).
-An excellent understanding of Raman spectroscopy/microscopy instrumentation and its applications.
-Excellent communication skills both in a one-to-one (or one-to-few) contexts and in public speaking roles (such as scientific conferences).
-Full driving license and willingness to travel across the UK and Ireland with some overnight stays.
-Ability to travel to France/Japan/USA centres of excellence on an occasional basis.

Desirable
-2+ years' experience in commercial applications laboratory activities in a global business environment relating to industrial / scientific instruments.
-Knowledge of fluorescence spectroscopy, atomic force microscopy (AFM) and/or particle characterisation instrumentation and their application.

Personal Qualities:
-Self-motivated and able to work both independently and as an integral part of the company's scientific team.
-Communicative and capable of presenting technology and applications in a clear and concise manner.
-Enthusiastic and keen to learn new technology, new applications, and engage with scientists across many varied research fields.
-Enquiring and innovative attitude, able to propose and drive new ideas and improvements.

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* Salary Guide
Call Liam or Issy
Northampton
Job Ref: 64860

Liam Whelan

Executive Recruiter

liam@zenopa.com +44 1494 818 027

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