Company Information

Are you an Account Manager or aspiring to be one? Join our clients company for structured progression, flexible benefits, and a chance to contribute to Ecological Transformation. Manage existing and develop new industrial service accounts in the UK, building long-term partnerships. Our client are committed to enhancing your career experience.

Role Overview

The account manager oversees existing and new industrial service accounts in the UK, building and maintaining partnerships, and serving as the primary contact for service-related matters. The role involves expanding our clients service offering through collaboration with internal teams and ensuring client support aligns with business objectives. Additionally, the manager represents the company at trade associations, promoting products and gaining insights into clients, competitors, and industry expertise.

Key Duties and Responsibilities

-Understand market, client, and business long-term strategy, goals, and pain points.
-Develop and maintain solid client relationships, leading solution development efforts.
-Coordinate company personnel for effective implementation.
-Build relationships with key decision-makers, understanding organizational dynamics.
-Take responsibility for booking, revenue, and margin, meeting targets and promoting growth.
-Lead planning processes, establishing mutual performance objectives and milestones.
-Conduct quarterly account reviews, coordinating personnel for client objectives.
-Ensure prompt closure of service or billing problems through post-sale follow-up.
-Execute successful contract renewals and negotiate price increases.
-Demonstrate business value through regular reports and meetings.
-Monitor and achieve quarterly retention targets with accurate sales forecasting.

Person Specification

-Commitment to learning and following health and safety protocols, with provided training.
-Successful track record as an Account Manager or in a related role.
-Passion for customer satisfaction and relationship development.
-Excellent communication skills.
-Results-oriented and a determined problem solver.
-Experience in using CRM Salesforce to track and forecast account activities.

Package

-Basic: competitive
-Commisson - 20% of base salary
-25 days holiday + bank
-Pension Scheme
-Company car/ allowance £531 monthly
-Phone
-Laptop
-Life Assurance x4 annual salary
-Private Medical Insurance from day 1